Question about Microsoft Zune JS8-00001 Digital Media Player

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Just bought Zune hd 32gb day it came out. Now i

Just bought Zune hd 32gb the day it came out. Now i cant seem to get it to turn on. i know its charged and my computer that has my zune software wont recognize my device either. Any ideas, i love this device and would hate to have to return it

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Try to search for a button combination that let's you hard reset, try to connect it to different computers. If Microsoft doesn't want to take it back there are third party place for Zune HD Repair.

Posted on Nov 11, 2009

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You must get rid of any old Zune software you have, download the new version (V4), install the new zune software, then connect...viola problem solved
..As far as the charging.....try using the wall charger instead of the USB, that will probably work untill you get computer to "hook" to the Zune.

Posted on Nov 04, 2009

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You have to download the program first.

Posted on Oct 08, 2009

  • 1 more comment 
  • Anthony celaya
    Anthony celaya Oct 08, 2009

    You have to download the program first.

  • Anthony celaya
    Anthony celaya Oct 08, 2009

    You have to download the program first.

  • Anthony celaya
    Anthony celaya Oct 08, 2009

    You have to download the program first.

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Zune vs iPod Touch, Which one is better?


<a href="http://ipadconverterformacclub.blogge.rs/files/2011/02/zune-hd-vs-ipod-touch.jpg"><img src="zune-hd-vs-ipod-touch-300x249.jpg" /></a><br /> Zune or iPod Touch? Which is better? Are you confused of choosing iPod Touch or Zune? Here we list several features by comparing <a href="http://www.ipod-to-mac.com/ipod-tips/zune-vs-ipod-touch.html">Zune vs iPod Touch</a>. Zune and iPod Touch has their own advantages and disadvantages respectively. Read on to know more.<br /> Zune vs iPod Touch on Price<br /> The two players only match up head-to-head in the 32GB size, where Apple's iPod sells for $299 and the Zune HD sells for $290, and almost-negligible price difference for most folks debating between the two. Apple's top-shelf 64GB player sells for $399, but Microsoft offers no comparable Zune HD in that capacity. Although Apple has the cheapest entry-level model, we have to hand the price war victory to Microsoft, which has managed to skim just enough off the price to make non-Apple-devotees look twice before leaping.<br /> Winner: Microsoft Zune.<br /> Zune vs iPod Touch on Display<br /> The generous 3.5-inch screen on Apple's iPod Touch has long made it the de facto player of choice for on-the-go video, but Microsoft set out to challenge that lead with the Zune HD. Not by offering a bigger screen, but a better one. Although the Zune HD screen measures a slightly smaller 3.3 inches diagonally, it's uses cutting edge OLED technology, which delivers brightness and contrast unlike anything you can find in a LCD.<br /> Winner: Microsoft Zune.<br /> Zune vs iPod Touch on Battery Life<br /> No matter how small or how capable, a personal media player does no good if you're constantly running back to the wall to charge it, making battery life one of the most important specs that you'll never truly appreciate until you take a device into the field. In this department, Apple didn't have it half bad to begin with, boasting 30 hours of music playback and six hours of video playback for the iPod Touch. But Microsoft has one upped Apple here as well, claiming the Zune HD will deliver 33 hours of music and 8.5 hours of video.<br /> Winner: Microsoft Zune.<br /> Zune vs iPod Touch on App Support<br /> As iPod Touch owners can attest, the diversity of offerings in Apple's App Store makes the device as much a portable computer as it is a personal media player. You can create and edit calendars on it, surf the Web, and even find nearby places to eat with Google Maps and its built-in GPS.<br /> If the App Store is leafy oak tree, full of 75,000 apps and counting, Microsoft's app offering is a seedling starving for water. At launch, Microsoft offers only six apps, including a few games and some basic utilities like a weather app and calculator.<br /> Winner: Apple iPod Touch.<br /> From comparison Zune vs iPod Touch, Apple's iPod Touch remains the reigning champion of the touch screen. For someone with no interesting in piddling around with apps, looking solely for the ultimate personal media player, the Zune HD truly makes a better buy.<br /> As iPod touch user, I think you would be interested in following topics:<br /> <a href="http://www.ipod-to-mac.com/">ipod to mac</a><br /> <a href="http://www.ipod-to-mac.com/guides/transfer-music-from-ipod-to-ipod.html">transfer music from ipod to ipod</a><br /> <a href="http://www.ipod-to-mac.com/guides/transfer-songs-from-ipod-to-itunes.html">How to transfer Songs from iPod to iTunes</a><br />

on Feb 16, 2011 | Computers & Internet

1 Answer

My zune 32gb hd wont turn on


won't come on has black screen with backlight

May 25, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

How do i put music on my zune 32GB HD player from my music CD's


put cds in your drive start up your zune software it will read that there is a cd there right click should be something called rip music and it will auto transfer to the device after your next sync

Apr 05, 2011 | Computers & Internet

1 Answer

My zune hd was really hot because i left it on all night playing while it was charging. i started to head out and a couple minutes later, it just shut off and now it will not turn on. it was fully charged.


I'm not an expert but you probably fried the battery. But since you were using the correct dock zune offers and using it the way it was supposed, I hope, microsoft should give you a replacement. I think.

Dec 14, 2009 | Microsoft Zune HD MP3 Player

3 Answers

Pc will not detect zune...


You may have to reset the zune device to factory default settings and reload...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Jun 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I cant seem to turn off my zune completely, only pauses the unit, the screen goes black after holding the pause button, it appears to be off, then i go to use it hours later and the battery life has...


The Zune never really turns off completely. To turn it off, hold the back button and up on the Zune pad. As soon as the screen turns black, let it go, and turn on Hold.

This will turn it off completely.

Mar 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

5 Answers

120 GB Zune wont turn on or charge like its complely dead.


Ok the solution is so simple your goign to kick your self. what you do is take you zune cable plug it into any thign other than your computer say a Nintendo Wii or PlayStation 2 or 3 leave it for a few minutes then unplug it and try to restart it if it dosent restart while its pluged in. if it dosent restart then plug it back in and let it set over night some times the battery is so dead that the computer cant pick it up but make sure your wii or Xbox or what ever is turned on .

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune 80 gig will not start


My 80 Zune has a frozen screen as well... This is ludicrous! Well this is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance... Well I guess we are all human lol... Can't wait to begin listening to my music again!

Have a Happy New Year!

Dec 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

26 Answers

My Zune Won´t turn on


my son's just did this and the reset method worked (press the back button and up and hold both for about 10 seconds until the zune screen appears)

Nov 08, 2007 | Microsoft Zune JS8-00001 Digital Media...

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