Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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The roller brush on my Dyson DC 14 Animal won't spin.

The belt seems ok. I pulled the brish out and it spins on the left side but not the right. I cleaned out all of the debris. It makes a noise when switched to Carpet setting. So not sure if it's the brush or the clutch. Works fine otherwise. Advice?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

tvservice306
  • 458 Answers

SOURCE: My Dyson DC17 Animal brush roller makes noise when

need replaced belt and Brushbar Assy
Brushbar Assy part no:911961-01
Belt part no: 911710-01

Posted on Mar 18, 2010

beltronic205
  • 1456 Answers

SOURCE: Dyson dc animal 27 suddenly very difficult to push

Check brush roll fitted ok. no missing broken wheels.ensure both belts if fitted are ok...

Posted on Apr 01, 2010

Dysonteam
  • 167 Answers

SOURCE: My Dyson DC17 Animal brush roller makes noise when

Hi its Darran at Dyson.

You may find it useful to remove the soleplate from the base of the machine and make sure that the brush bar is fitted correctly.

Once this is done, make sure there are no hairs or threads wrapped around the brush barm, particularly
at the ends.

With the soleplate removed you can also ensure that the brush bar and housing are free of blockages.

Once checked, re-fit the soleplate and test the machine.

I hope that this information is useful to you. If you need any further help or advice, contact one of our Ask Dyson experts on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


Posted on May 12, 2010

  • 101 Answers

SOURCE: Dyson dc14 Animal motor brush replacement

By the time the brushes are shot, so is the armature. You need a motor.

Posted on Nov 30, 2010

  • 101 Answers

SOURCE: Dyson DC 14 Animal - The carpet brush does not

The brush will only spin when the machine is reclined. Not when the machine is stood upright.
If the brush doesn't turn when the machine is reclined, and the brush control set to "auto", you have a brush bar and/or belt problem.

Posted on Jan 21, 2011

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1 Answer

Brush bar is not spinning


Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

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You need to check the belt hooked to the side of the brush (sometimes hidden by plastic)

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Just purchased a reconditioned model. Makes a ton of noise and the bottom brush doesn't seem to turn like in my old Oreck. Does that indicate it needs a new belt?


Your Dyson does have a belt but its one that cant be replaced it is called a clutch assy. if your roller brush isnt spinning then it could be that you dont have the purple knob on the left hand side if your facing the vacuum to the carpet setting. if you do have it on the carpet setting and its still not spinning then your clutch need to be replaced.
dyson roller brushes donot rotate as fast as Oreck roller brushes. in fact they are rotate at about half the speed. so keep that in mind.

Apr 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson DC 14 brush does not spin


It sounds like a worn belt or broken belt. The belt should be fairly snug.

Mar 23, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Dyson DC 14 Animal - The carpet brush does not turn. I cleaned thoroughly per the instructions but the brush does not turn. I tried moving the carpet/bare floors switch with the same results - carpet...


The brush will only spin when the machine is reclined. Not when the machine is stood upright.
If the brush doesn't turn when the machine is reclined, and the brush control set to "auto", you have a brush bar and/or belt problem.

Jan 18, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Mar 31, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Belt


Hi.

Your Dyson will probably have A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left front side of machine looking from the front & rotates to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive.

If you still have no brush rotation after doing all this then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

There are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/index.htm

May 26, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Brush proplem


Hi Dave.

Ok you need to lift belt end of roller up, so that you get the roller straight then lower roller down so that both ends go in at same time down.

Use a large flat screwdriver to help lever roller up from belt end & watch your fingers (Ouch).

http://dysonmanuals.llc.nu/

May 22, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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