Question about Rival RCF25 Deep Fryer
My timer Dail (knob) broke. I need a replacement knob. Can you tell me where to buy one and the cost.
My e-mail address is: firstname.lastname@example.org
My Model number is correct. I brought it at Wal Mart and have checked sevreral times. It is CF 154.
I know this is late but they sent me a new unit. Mine was however about 1 year old.
Posted on Dec 15, 2010
Same here, timer knob split down the shaft and fell off in my hand when turned to the (ON) non-timer position...I have only used this fryer twice, Got it for X-mas 07 model CF154. So I politely contacted Rival by through the Contact us, Questions and Comments E-mail system they have on there website and explained in detail the problem I was having and that I used (Thick CA glue and activator) to fix the problem for the time being so I could complete dinner and ASK for help getting a new knob, and again thanked them for any help they could offer, putting my complete address and contact information in the body of the E-mail just to keep it together.
I received an E-mail back the next day saying being the unit was under warranty and there were NO knobs for my unit CF154, they were sending a new unit, model CF156. The new model has a digital timer with analog temp control and no top window (did not use it anyway) and is squarer in shape.
Great next day E-mail response and solution.
Thumbs up Rival
Posted on Apr 03, 2008
I went to rivalproducts.com clicked on the Help tab and then went to contact us. I typed in all my information and asked them how to get a new knob. About a week later I received an email saying they were sending me a new fryer(free of charge, different model).
Posted on Mar 06, 2008
Echo the above. Mine broke after two uses, Customer No Service at Rival is no help, and it appears there is no replacement. After searching the net, this seems to be a common problem. No more Rival for me. I was able to glue the old knob together enough so that I can turn on the power and turn it off, forget the timer. When the knob fails, again, I will use needlenose pliers to turn the ting on, and use a separate timer to cook then manually turn it off.
Posted on Feb 16, 2008
My timer knob also broke and I cannot find one and I am still looking.
Posted on Feb 02, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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