Question about Microsoft Xbox 360 Console

1 Answer

My xbox screen has gone black with white dots on the screen, i am out of warranty, how much would microsoft charge to fix this?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Microsoft Master
  • 3,866 Answers

Your looking $75- $150 depends on where you go this can be fix though you just need to shop around repair shops do not fall for internet scams and send your unit to anyone that is not well established company with a heck of a good track record please do not fall victom- thanks please rate.

Posted on Oct 06, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I was playing my xbox 360 the screen suddenly turned green. I turned it off and then on, then the screen was black with small white dots going across it. It soon fixed itself but then came back and...

you could x clamp mod it that will
get it running for a little while but
it will void the waranty . Add two
month to the mfg date and it might
fall in to the 3 year warranty .
the problem is
the G.P.U. has a 5-10 contacts that
have come unsolder from the main board
the FIX is to have the chip re-flowed
cost 80.00 .if its under warranty its free

Sep 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Screen turns black with white dots when i turn on my xbox 360

unplug all cords and reconnect them firmly should fix problem

Aug 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen with white dots moving around everywhere

It is possible to open your Xbox 360 and fix the problem, which isn't recommended, but there are many tutorials, but if it is not 3 red lights then you don't have the Red Ring of Death. If the whole ring around the Xbox 360 is red then this means that either the Audio-Video cable is not connected properly, or the Xbox 360 is not detecting it. You can try cleaning the AV cable or you could try buying a new AV cable. The easiest way to decide on what you should do is go to:
That is the specific page for your problem and should give you a solution, and if it does not, then you should be able to contact Microsoft, and if it is still under manufacturer's warranty, then they should be able to fix it for free.
I hope I helped! ~Flascher

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen white dots

This is likely due to Hardware Failure. Your GPU (Graphics Processing Unit) has likely overheated to the extent of artifacting which is when the device begins to have trouble rendering objects and images and crashes constantly. The only viable solution is to send it in if you still have warranty, Otherwise, you'll have to either buy a new Xbox 360 or send it in for repairs from microsoft.

Hope this helps.


Jul 13, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox360 elite

check your game for deep scratches on the cd if there is none, then your best bet is shipping it back to microsoft or there is actually a company that fixes your 360 for a cheaper price. just google xbox 360 recall and if you look through the pages of signatures you will find an advertisement for 360 recalls go to that and call the #, i hope it works out for ya.

Apr 24, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

White dotted vertical lines appear on screen whilst playing on my xbox 360 elite. This only happens when playing Halo3 and Fear2.With the rest of the games i have there is no problem.Could you please help...

Hi i on u r screen white dotted vertical lines comming & if the no. is more than 6 the if the laptop is under warrenty then company will replace the LCD & if not under warrenty then to fix this issue u have to replace the LCD.

Apr 24, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer


if its less than a year old phone Microsoft customer support.
if not it could be early signs of 3 red lights

Jan 17, 2009 | Microsoft Halo 3 for Xbox 360

2 Answers

Sound no picture

Your resolution may be too hight and not supported by a tv. Try resetting it.
Look here for more:

Jan 10, 2009 | Microsoft Xbox 360 Console

1 Answer

No picture

if this is permanent ie doesnt go away when you leave the xbox to cool down and restart it then:

I hate to be the bearer of bad news but that is likely to be a failure in the graphics chip, and its usually terminal.
What will happen next is the red ring of doom.

If your xbox is <2yrs old then micro$oft will repair it free of charge (presumably on proof of purchase?) otherwise...

There is a fix for the red ring of doom but what can I say, it's not easy! I have performed this successfully but it took about 4 hours and a lot of hair lost! I have heard that the xbox is never broken from red ring, and I'm inclined to believe that, trying as the fix may be...

you only need to do the GPU...

hope this helps!!

Nov 13, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox 360 white dots on screen

Unfortunately the "Black Screen, White Dots" Error is caused by a hardware failure (Some say the "towel trick" works, others have used an x-clamp fix, regardless the box is about to die if you dont do something..). If your like me, and you dont want to completely dismantle your xbox, but also dont want to spend $140 for a "fix" from microsoft, you'll need to bite the bullet and replace the unit.

When I contacted Microsoft about my error because it was out of warranty they asked for $140 to repair the unit for this *specific* error (meaning if another error presents itself it will be an additional $140).

The Xbox 360 "Arcade" Version is down to roughly $200. Instead of shipping my unit to India to have it repaired and shipped back now with the possibility of other errors popping up (sand in the disk tray?), I opted to go buy the Arcade version as Microsoft has extended its factory warranty to 3 years from purchase date.

Considering it is 2009 and the next generation of gaming units are coming on the market somewhere between 2011 and 2012, the new warranty will cover you from any other issues and you wont have to worry about shelling out tons of cash to keep repairing a rushed out of production unit (it seems anyone with a build date prior to 2006 have a slew of issues).

For what its worth, I purchased the Arcade version this month which also comes with 5 free games, an additional controller, on board memory, new cables, a quieter power "brick" (which visually seems to have more cooling ducts, as well as it being lighter), and quieter fans for the box itself. The production date was roughly 2 months ago so the warranty coverage cant be disputed.

May 08, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

181 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides