Question about Kenmore 15864/15862 Top Load Washer

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Kenmore Elite King Capacity wont agitate or spin

Hi, I have a Kenmore Elite King Capacity Model #110.20952992. My washer stopped spinning or agitating and it just makes a constant buzzing or humming sound. Removed the motor and the coupler is fine. Decided to connect the motor outside to see if it moves and motos wont move. The sound comes from the motor. Could it be the capacitor or the motor stopped working? How can I determine which of these parts is damaged?

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Following is the Sears Parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20952992

Following is the Whirlpool / Kenmore installation and maintenance PDF for top load, direct drive washers. It includes troubleshooting and testing sections for both the motor and capacitor.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Posted on Oct 06, 2009

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