Question about Brother MFC 420CN All-In-One InkJet Printer

3 Answers

My scanner has never worked

When i installed the all in 1 on my computer all works except the scanner

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  • Anonymous Dec 27, 2007

    cannot communicate whit the device show this cc027

  • Anonymous Feb 13, 2008

    cant scan.say connecting to the Pc for a ong time then goes back to default mode.

  • Optic Feb 14, 2008

    that link doesnt help at all it is a faulty link and everything on my mfc420cn works except the scanner I get the message to hook up the usb and turn off machine and back on again. interesting when everything else sees the usb like the printer and fax but the scanning function???

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The registry patch file suggested by "mistertee" is also available via the Brother site:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000037/faq000637_000.html?reg=us&prod=mfc7220_us_as&c=us&lang=en

If the link doesn't work try searching for the filename using Google (for example). I would hesitate to download anything from an anonymous website, but this file is available directly from Brother.

This patch solved my scanning problem after I had wasted several days struggling.

Posted on Apr 01, 2008

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Your problem is probably due to a bit of faulty code in the installation CD. Point your browser to the following URL and download the patch.

http://209.215.81.199/download/mfc/BrWIARegRepair.exe

Extract and run the file (BrWIARegRepair.exe). Reboot your PC and attempt to scan an image through ControlCenter2. Hopefully this will solve the problem for you.

Good luck :-)
-Mike

Posted on Jan 22, 2008

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Can you do a normal copy in b/w and in color?

If yes, the scanner hardware is ok. In that case you have to uninstall and reinstall the mfl-pro suite. If you are working thru network instead of usb, check the firewall settings.

Posted on Dec 23, 2007

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Posted on Jan 02, 2017

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