Question about LG Prada KE850 Cellular Phone

1 Answer

Keypad not working when phone in use

I tried to use the keypad while on the phone (call center, voice mail etc) - found the button on the side - but when I press the numbers it does not register /work? Ie press 5 to delete message, I press 5 on the keypad and it appears not be be registering on the phone call. How can I fix??? Thanks!

Posted by on

  • 1 more comment 
  • dauden Dec 27, 2007

    I have AT&T. When I use call my voicemail center, I have to press 1 ,5,7 etc.. but the keypad doesn't display. I don't know how to get the keypad display, otherwise, i can't check my voicemail.

  • Lunatik Jan 05, 2008

    I have the same problem! I can't delete by pressing 7 or save by pressing 9. I always have to hang up and cal my voicemail again in order to listen to the next message! Please help!!

  • mherrend Jan 12, 2008

    I have the exact same problem. Help!



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

There is a button on the left side of the phone which pops up the keypad.( dauden )
Mine registers just fine. (born2shop)

Posted on Dec 31, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I get to my voice mail

Check voicemail:

1. From home screen tap the phone button
Then tap your number keypad button.

2. Press and hold the 1 key.

and you should now be in your Voicemail center..

The other option providing your phone has notified
You that you have a msg is to tap on that notification
Icon. This should also take you right to your Voicemail.

Hopefully one of these two options will work for you.
Otherwise, I'D suggest that you contact your service provider.
Have a wonderful day!

Mar 07, 2016 | Alcatel Cell Phones

1 Answer

When using the keypad, the screen auto locks after 2 seconds

on that phone there is a key board lock and unlock button on the right side of the phone second button fron the bottom.
try using that maybe it will stay unlocked
here is an online manual take a look at page 8

Jun 06, 2009 | LG Vu CU920 Cellular Phone

1 Answer

Voice mail does not respond to commands from auto dialer screen

i found this on another forum... hopefully it's the answer we are looking for.

Re: Bug with Phone virtual number pad
I've found the answer to this problem!

Part of the problem is that the screen blacks out shortly after a call is connected.
When that happened I pressed the green phone button to get the keyboard back.

This keyboard image is a dummy. It visually responds to your touch but does not send the signal.

After you dial and your call is connected look at the bottom of the screen and you'll see that the normal menu tab changes and appears with the number 5 and letters jkl on it.

Pull it up with your finger. THIS is the keypad you must use when within a call to send number signals. I tested it and confirmed that it works.

If you have pulled up the dummy keyboard by pressing the green call button from within a call then simply hit the BACK button to see the real keypad tab.

If the screen has gone black and you need to light it up again then you can press BACK, HOME, or MENU to see the real keypad tab -- press anything BUT the green call button (which will give you the dummy keypad).

This dummy keypad is a true design flaw but knowing how to get to the functional one makes it an annoyance not a hindrance to using the phone.

Dec 10, 2008 | HTC G1

1 Answer

Crazy Razr

replaced the flexcable in the phone or take the phone to a mobile center and ahve the keypad flex in the phone flash

Aug 25, 2008 | Motorola Mobility RAZR V3i Cellular Phone

1 Answer

Pantech duo voice mail keylock issue

try sending the call str8 to ur voicemail so u will be back into the regular call menu

May 26, 2008 | Pantech Duo Smartphone

1 Answer

I have a cordless Panasonic, w/voice mail

call the oem 's 1 800 number hes your best bet or go online to there site

I’m happy to assist further over the phone at

Jan 02, 2008 | Lands Phones

1 Answer

Deleting Voicemail

Press the hard button which you normally use for switching profiles this will enable the keypad which you can then press the relevant number to delete your voice mail

Nov 20, 2007 | LG Prada KE850 Cellular Phone

1 Answer

Can only receive calls and turn the phone on and off! cannot dial out, access my contacts, ect., keypad not working at all.

If you are comfortable taking part of the phone apart there is something you can try. Remove the two Torx screws right below the battery. Gently pull the plastic cover loose. There will be a cable that connects this portion of the phone to the keypad/LCD/etc. Clean the connector on this cable and the connector it was plugged into with 99.5% Isopropyl alcohol. Reseat the cable and the part of the phone you removed and replace the screws you removed. If this does not work the keypad flex on the phone is probably damaged and will need to be looked at by a repair center.

Sep 07, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
LG Prada KE850 Cellular Phone Logo

Related Topics:

80 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts


Level 1 Expert

21 Answers

Raphael Josiah

Level 2 Expert

86 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides