No black ink

Check ink levels. Control panel > printers > right click on printer and choose properties. Look for a tab that says something like color management or maybe just color. Should be an indicator of how low the ink is. If you are lucky to have one of the more translucent ink well cartridges, you might be able to remove and hold cartridge to a light to see how much is in there. If very low or empty, you'll need to replace it.

If ink is in there, reinsert the cartridge and peform a nozzle test or head cleaning. Also do a head alignment. All of these things should be options in the printer properties.

Still no black? Maybe a problem with print head and will require servicing or replacing.

Bret
www.1-2-1computerservices.com