Question about SanDisk Sansa Clip MP3 Player

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I have lost the connection between the SanDisk Sansa Clip and Rhapsody To Go. I do not see the Sansa Icon when I open Rhapsody. I Recently added ZoneAlarm as my Firewall protection.

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I contacted the Rhapsody Support team. They directed me to the Control Panel on my PC, then System/Maintenance, then select System, then Device Manager. I found my device listed, then check error code, uninstalled device, shut-down system, restart, went back to Device Manager, click Action, then Scan for hardware changes and just followed the instructions. That did it. Thank you for the followup.

Posted on Oct 06, 2009

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1 Answer

I lost my install disc where can i download the software for my computer?


You don't need the small cd that came with the Sansa Clip.


http://www.sandisk.com/


Go to the website, clik on support

Clik on Sansa Clip


If you installed the updater when you first got it.. the updater will be located in your program folders Sandisk/Updater.


The little CD was for installing the Rhapsody download software if I remember right.


You can update the firmware on your clip either by using the updater or doing manually.. all the instructions are on the support site.


Good luck!

Feb 12, 2011 | SanDisk Sansa Clip MP3 Player

3 Answers

SanDisk Sansa Clip


download alll latest software and firmware upgrade to your music player ok what formattt does the mp3s nee dto be in in manel may say 128 bit rate max or

Jan 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Can't find clip in my computer


This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.

" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.

If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)

Open Rhapsody
From 'My Account' menu select de-authorize computer
Close Rhapsody

To delete the mcs.rma file:

1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.

To delete the basi3260.dll file:

1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.


on sansa Clip itself, disconnected from computer, go to settings, then choose format

Make sure Rhapsody, Windows Media Player, and all other media programs are closed

download firmware
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)

disconect
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)

reconect
open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))

disconect
put in mtp (under USB mode on settings menu)

Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)

connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)

disconect

reconnect
wait a while updates finish

disconect
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.


download one new track from rhapsody you never have downloaded before

reconect
transfer that one track to clip
wait for all updates to finish

disconect
verify account, dates on device, check that the track plays properly"

Hope that helps.

http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=26724

Feb 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

CHARGING A 1 DAY USED SANDISK SANSA MP3 4G


Run the Sansa Recovery Tool from Sandisks' website and start over from scratch. Usually this problem is caused by trying to transfer too many songs at once, but any number of Rhapsody errors could have caused this.

-Tha Mp3 Doctor

Nov 30, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Trying to synch my SanDisk MP3 player to Rhapsody


This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

-Tha Mp3 Doctor

Nov 13, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Rhapsody Subscription


you MUST renew your Rhapsody subscription - that is the problem with WMA's - use an mp3-only service and you will never have this problem

Jul 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Clip


syn it to Rhapsody specifically - if it still gives message, you must delte all songs and reload

Jul 23, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Getting voice clips to my computer


Double click the My Computer icon when your Sansa clip is connected, and open the "Record" folder; then click on the FM or Voice recorder, as appropriate. Or, open in Windows Media Player library.

Jan 10, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Restoring factory Sandisk Sansa e250R settings...


you might want to try right clicking on your mp3 icon while in rhapsody and clicking format device...

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

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