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Dec 11, 2013 - Uploaded by daytonaturbofreak
Maytag Neptune washer motor/motor control circuit board ... my board just fried - is your washer still working? wondering how longthe conversion fix will last. ... Other times it will run a completecycle without any malfunctions.
LR is the error code for Locked Rotor. This could be an issue with the Motor Controller or Control Board. I have not seen Drive Motor cause this issue to date. If you want to investigate further I would suggest getting the FAV6800A/FAV9800A Service Manual.
Google this ""Neptune TL Washer FAV6800AWW""
This is a sticky for the FAV6800A/FAV9800A washer DIY support.Go to the 5th post down in the Sticky and you will find a link for the Service Manual.
If you want to go further in troubleshooting and possibly a DIY fix just open a new thread in that DIY forum with Model number and Serial number.That info is found tag behind the console right back side as you face the machine console.
the neptune unit has a control board located on the bottom of unit called a motor controller ...
it is possible the motor controller has failed.. prior to looking at it though check the main control board for failure such as a burnt resistor on board... usually jp4 resistor on board.. if the board looks good then probley going to be the motor controller board.... good luck to you...
Suspect a communication problem between
motor, the motor control board and the machine control board. Check the motor and
motor control system by removing the JP4
connector on the motor control board. Set
the timer dial into the delay cycle and then
press the push to start switch. If the motor
operates and the washer goes into a 50 rpm
tumble, then the source of the problem is the
RD 30 wire leading from the motor control to
the P4(2)/RD30 connector on the machine
control board. When the machine control
tells the motor control to run the motor, it
monitors the red wire to determine if the motor is actually running. If the board does not see a return signal, the washer will shut down.
If RD30 wire is making contact, then suspect
possible problems with timer input circuits
When the door lock mechanism is in the
"locked" mode, the wax motor has extended,
forcing the latch axle to engage the door lock
enable switch. This ensures the door is fully
locked and the switch can then complete the
signal back to the machine control board indicating
the door is locked. Check connector
P3(7)/YL 36 wire to verify if the terminal is
making good contact to the board terminal.
Check the door lock enable switch for continuity
when the button is depressed. Replace
door lock mechanism if necessary.
IT appears to be inputs and not the control board.
If you need more assistance just repsond here and I will reapond accordingly.
Hey Cameron, I saw you post today on another forum and did not have time to put my thoughts down before work.I agree not a clutch issue I had to :), you would be so lucky.I own the machine and can’t offer any more troubleshooting then what you have done, good job of that.Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue.I found more info from the MAH3000manual on the technical operation of the motor controller (slightly different controller).Both machines use the same troubleshooting paths.Remove JP4 which is; P1 Motor Control common P2 Torque (to Motor Controller) see page 1-11 MAH3000 P3 Motor Control Tach (to control board input) My WAG is replace the Motor Controller 1st,then Control board 2ndand a possible tach issue related to the motor.That’s enough WAGing,…. but with troubleshooting not a complete WAG :). Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting.There is a nice little troubleshooting table on 2-11. I keyed in on this note; The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed. Then this note; Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down. I don’t believe you have that condition.I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue.Form here I vote for an issue with the Motor Controller.Not having known good parts makes this a difficult job. The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs.Ebay is a good source 25001079 I would push Maytag CSV for both.I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install.I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them. In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at firstname.lastname@example.org. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time. With my limited knowledge I will try to help you.Good luck.Rich
you have a bad motor control unit. take the door off by removing the 4 screws also take the side/front panel off. You will see the motor control board. Do you have a delay wash cycle? If you do set it to delay wash remove the jp4 connector off of the motor control board down bellow i believe it has 4-5 five wires on it. if the unit tumbles on it's own then the motor controller is fine but if it does not then you have a bad motor control board. Check it out and let me know. also there is a fuse on that board if you can locate it and check for continuity that will also help diagnose it. MAKE SURE YOU UNPLUG IT FIRST THOUGH!!!! another thing is to check the 2 blue wires at the bottom of the tub give them a little tug to make sure they are tight this could also be your problem if they are loose or broken.
This means locked rotor. you have a bad motor control unit. take the door off by removing the 4 screws also take the side/front panel off. You will see the motor control board. Do you have a delay wash cycle? If you do set it to delay wash remove the jp4 connector if the unit tumbles on it's own then the motor controller is fine but if it does not then you have a bad motor control board. Check it out and let me know. also there is a fuse on that board if you can locate it and check for continuity that will also help diagnose it. MAKE SURE YOU UNPLUG IT FIRST THOUGH!!!!
maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year
parts warranty and should be replaced with a free part, but you will
have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.