Question about Brother IntelliFax-2820 Laser Fax

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Fax machine is not pulling paper for printing.

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Atypically this indicates one of three problems.

  1. the nip rollers have become oily and traction for the paper to feed does not exist
  2. the nip rollers on the paper feed spindles are worn and are not grabbing the paper.
  3. the gear teeth in the sprocket of the feed spindle are damaged (broken)
In case one some manufactures provide utility kits with paper that has a rough surface to which you can condition the rollers (kinda like a sand paper)

In case two and three (above) these items will need to be replaced. This is not a job for a novice and given the return on investment ... you may be better off buying a new machine.

Posted on Oct 06, 2009

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