Question about HP OfficeJet 7410 All-In-One InkJet Printer

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After an update the printer no longer "finds" my computer on the network; scanning to computer is no longer an option

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You have readd your printer to so that the updated version can be recognised.

Posted on Oct 06, 2009

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How do I setup a wireless printer (hp 6310) into window 7

After installing the product on a network, you turn the computer off and then on, and the product loses functionality. The product no longer prints and the product icon disappears from the Devices and Printers menu in Windows 7.
HP created a software update to resolve this issue. Follow these steps to download and run this update.
1) Click this link, Windows 7 Critical Update to enhance reliability of network connection .
2) Click Download . A window opens with options to run or save the file. Click Run . Follow the on-screen instructions to install the update.

If the printer is not installed on network, then download the full software package from or Click here and select your operating system and then download the software.
After the software is downloaded, run and install it. Follow the on screen instruction to do a network installation.
Note: You must have a wirless router for the wireless connection of printer with PC. Aslo, goto printer menu and run the wireless setup wizard on the printer.


May 30, 2011 | HP Officejet 6310 All-In-One InkJet...

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I can't find software for Brother MFC-6800 printer for Vista....I can print only..I can't find scan, copy software for vista

The OS has a built-in driver that should automatically install when the USB cable is connected. Check Windows Update for new and optional updates if you don't see the printer appear. If you use a bi-directional parallel cable (with the computer properly set up), use the Printer Wizard and then the Add Device Wizard (IIRC). The scanner won't work over the network.

Try using one of the programs built into Windows: Windows Fax and Scan (New Scan), Paint (File > Import from Camera or Scanner > New Scan) or Photo Gallery to launch a scan. Alternatively, get a third-party software option (Paperport, for example).

Go here: to get a utility to improve the scan resolution.

I hope this helps.

Cindy Wells
(Scanner problems can often be resolved with a new data cable and a direct connection between the unit and the computer. This assumes that the scanner is unlocked (for those with a transport lock) and that the unit is properly lighting up and the scanner is moving freely.)

Nov 22, 2010 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

When I click the scanning button, the menu shows that it is trying to Download the Application List, but it never find the list. How can I scan with this printer?

  1. find IP address through printer: (put in browser to bring up printer options)
  2. Check to see if computer is there within "Scan to Network Host Management" (if you are having issues with scan then delete the computer in question)
  3. Uninstall (from library lexmark folder), reinstall, go through setup assistant
  4. System Preferences: Check the firewall in the security tab
  5. System Preferences: Universal Access: Check "enable access for assistive devices"
  6. Open Lexmark Center: goto advanced: network scan settings: make sure the computer name is one word, no spaces.
it should work now

Aug 22, 2010 | Lexmark X4530 InkJet Printer

1 Answer

HP Color Laser Jet printer CM1312nfi: scanner no longer working; when I try to scan, receive error on printer:scanning error, cannot connect. Printer is networked. This error occures only on a networked...

Go to your network and sharing center. Choose homegroup and sharing options. Change advanced sharing settings. Under your home or work profile, scroll down to file sharing connections. Switch to enable file sharing for devices that use 40 or 56 bit encryption. If that does not work, under password protected sharing, select "turn off password protected sharing". This is not recommended if you use your computer in multiple locations (laptop). I have found that turning all of these features off, running a scan from the printer successfully and then turning them back on, Windows seems to be comfortable allowing the printer to connect to the computer.

Jul 22, 2010 | HP LaserJet CM1312 All-In-One Printer

2 Answers

My Lexmark 4550 will not sacn wirelessly, how do I

Hello. Try to run the installation cd in your computer again. If you haven't tried to uninstall the software from your computer, the cd should give you three options: Install a Printer, Repair/Update and Install Additional Softwares. Choose Repair/Update and just let it run and finish the installation. Also, make sure to allow all Lexmark and printer communications in your firewall. Try to scan wirelessly again. If problem needs further troubleshooting, I advise you to call Lexmark.

Mar 31, 2010 | Lexmark X4550 InkJet Printer

1 Answer

How to restore the "scan to email" function on my HPC7280 printer screen?

This is usually caused from your printer not being able to find your computer. When you get into the scan menu, and go to scan to computer, does the name of your computer show up there? If not, that is the problem. You'll need to re-establish connectivity between the computer and your printer.
There are a few technical things to do, but the very easiest is to simply uninstall the software from your computer and then download the latest code from HP, located here.
Once you have it installed and it has found your computer, when you scan, a screen will appear on your computer showing all the functions. Using that list, make sure the option you want is loaded and then update the printer using the "Update" button.

Mar 11, 2010 | HP Photosmart C7280 Printer

1 Answer

LAN computers don't show up in 'Scan to computer' menu

open Canon IJ Network Scan Utility
open Tool
highlight the printer
select "Update"
your PC should now show up in the printer window

Jan 31, 2010 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

3 Answers

Canon IR3300 would not scan when use the

give the same class ip address to your printe and computer and install ms office soft ware, and then microsoft tools click that we find the microsoft document scanning create shortcut to the desktop.
ping the printer for computer
run the network scan gear and click on the ip, enter the ip address in the blocks and then the discover.
then scan the document for the ir 3300 scanner.

Apr 15, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

1 Answer

HP Photosmart 2575 scanner / copier

The most common causes of this issue are 1: you do not have the software installed on your computer (or you need an updated version form the HP web-site) and/or 2: you are connecting to the printer over a network and your firewall is stopping the printer from accessing the HP software on your computer. A little more info would be helpful in diagnosing the problem; What Operating System is your computer running? Is your computer connected to the printer via USB or over a network? Do you have the latest HP software installed? Do you have more than one printer, scanner or all in one device connected to your computer? Has the printer always had this problem or has it worked before?

Aug 16, 2007 | HP Photosmart 2575 All-In-One InkJet...

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