Question about Lexmark X5470 All-In-One InkJet Printer

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Won't accept color cartridge

Brand new correct color cartidge when in printer won't print - says incorrect ink is in and won't let me proceed until i remove cartridge.

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Is this a manufacturer cartridge or a knockoff? Knockoff cartridges can for sure cause that message. If it is a new one, it is possible it may be the wrong one. Check your manual. If this is also not the problem, then your printer has an internal problem and needs repair. Hope this helps. Cheers.

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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False ink empty


Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

Dec 03, 2012 | HP DesignJet 500 InkJet Printer

1 Answer

Ive refilled ink cartridge and put it back in printer but the printer is still indicating empty cartridge and wont print. How do I reset the firmware on printer so it accepts cartridge as new?


Often times it is the chip in the cartidge that needs resetting - depending on the brand, there are various tools needed to reset - sometimes needing a new chip. Printer manufactures have gotten stingy with ink and want people to buy genuine new cartidges. The best advice I can give you is try to get to an ink refill shop and see if they can reset the chip in the cartridge.

Mar 15, 2011 | Office Equipment & Supplies

1 Answer

I've tried replacing the color ink cartridge with two brand new Lexmark cartridges, but still get the error message "Color cartridge replacement required" and printer will not print at all. Tech...


On the ink cartidge there is a ribbon that looks like a circuit board (NOT WHERE THE INK COMES OUT) clean the connectors on the cartidge and the printer and try again

Nov 16, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

1. Replaced Color and Black ink cartidges on my HP D5160: Color cartridge - NEW Black cartridge - REFILL SYMPTOMS> Red flashing exclaimation LED, black ink cartridge appears empty (0 dots in the...


Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

Oct 26, 2010 | HP Photosmart D5160 InkJet Printer

1 Answer

Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!


Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
  • One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
  • The protective tape is not removed from a new cartridge.
  • Contacts on the cartridge are not making proper contact with the print carriage.
  • The cartridge is remanufactured or refilled.
  • The cartridge is defective.

Feb 14, 2010 | HP PSC 950 All-In-One InkJet Printer

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The printer tell me incert black printer cartidge in right stall. or photo cartidge. I've install the cartide but print does not reconized the installation.


HP Officejet 7200, 7300, and 7400 All-in-One Series - 'Incorrect Print Cartridge' or 'Insert Print Cartridge in...Stall' Message Displays on the All-in-One After Installing a Cartridge Issue After installing a cartridge, the error message Incorrect Print Cartridge or Insert [Black or Photo / Tri-color] print cartridge in [right / left] stall appears on the product control panel. Solution Follow these steps to resolve the issue. Step one: Remove, inspect, and reseat the cartridge The cartridge might not have full electrical contact with the product. Removing and reinstalling the cartridge might help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. Use genuine HP cartridges to ensure good quality.
  1. Make sure that the product is turned on. NOTE: Press the power button (c00636182.gif ) to turn on the product.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Open the cartridge latch.
    1. Press down lightly on top of the latch.
    2. Pull out the bottom of the latch to unhook it.
  4. Slide the cartridge out and inspect it. Figure 1: Open the cartridge latch c00211535.gif Open the cartridge latch Figure 2: Slide out the cartridge c00211536.gif Slide out the cartridge CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 3: Copper electrical contacts and ink nozzles c00211537.gif 1 - Copper electrical contacts 2 - Ink nozzles Electrical contacts and ink nozzles
    1. Check the copper electrical contacts for debris. If any debris is evident, proceed to "Step two: Clean the cartridge and carriage contacts."
    2. Make sure that the clear nozzle protective tape has been removed. Figure 4: Remove the clear nozzle protective tape c00211538.gif 1 - The clear nozzle protective tape Remove the clear protective tape CAUTION: Do not try to remove the copper electrical strip.
    3. Look at the number on the cartridge label and make sure it is compatible with the product. Compatible cartridges are listed in the product user guide.
  5. If the cartridge is not compatible, obtain the correct cartridge, and then go to "Step five: Replace the cartridge." If the cartridge is compatible, reinstall it in the product:
    1. Hold the cartridge with the nozzles down and the copper electrical contacts facing the product, and then slide the cartridge into the carriage.
      • Cartridges marked with a triangle go into the left carriage slot.
      • Cartridges marked with a square or pentagon go into the right carriage slot.
      Figure 5: Insert the cartridge into the correct slot c00211539.jpg Insert the cartridge into the correct slot
    2. Push down on the cartridge latch until it snaps closed.
    Figure 6: Slide the cartridge c00211540.gif Slide the cartridge into the slot Figure 7: Close the latch c00211541.gif Close the cartridge latch
  6. Close the product cover.
If the issue continues, get back with me there is a few more options we can try. Have a good day

Jun 24, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Print cartridges


  1. When one or more ink cartridges are empty, for example, Black, the LCD shows “Ink Empty Black” and “Open Cover.” Close the printer’s document support and the document tray.
  2. Lift the top cover to the open position until it locks securely into place.
  3. Pull the ink cartridge hook toward the front of the printer and remove the color ink cartridge displayed on the LCD. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  4. Open the new ink cartridge bag for the color shown on the LCD and remove the new ink cartridge. The cartridge cover may come off when you open the bag. This is not uncommon and will not damage the cartridge.
  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
  6. If you replaced an ink cartridge while “Near Empty” was displayed on the LCD, the LCD may ask you to verify that the replacement cartridge was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand-new one, select 2.

Sep 16, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Replace color cartridge


Access your printer properties and try preforming a print head or printer cartidge clean and on the machine try the print cartridge aligniment procedure.
If after you try both of those I suspect there is an issue with the print head.
If that is the case an ink jet printer is not worth repairing.

Dec 20, 2007 | HP PhotoSmart 7760 InkJet Printer

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