Question about LaCie Computers & Internet
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Oct 05, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if all are intact
you might purchase a usb 2 or 3card they almost install themselves and a very cheap on Ebay or
purchase a usb 4 or 5 port hub if you already have one
think about fixing the sound insteab of us
click start control panel administrative tools computer management device manager scroll to sound video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to
if your computer came with a motherboard disc the sound drivers could be on it
click start control panel sounds and audio volume advanced speakers make sure you have selected the
(appropriate speakers) also audio you will find 3 drop down lists make sure you have the correct settings there
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
if his does not fix the problem
click start control panel sounds and audio devices you can adjust the volume there also select speaker
volume you can change your settings there you can also tick in the box place icon in taskbar for any
further volume control settings you will need to right click on the speaker volume icon system select adjust volume
click start control panel sounds and audio volume advanced speakers select the appropriate speakers
from the drop down list or navigate to the device manager scroll to system devices + to expand system
speaker right click properties then select use this device (enable) also you might check
the speaker plug/outlets is usually at the back of the computer or if its a laptop on the side
you will have to open up the computer to check the lead attached to the rear of the input plug make
sure the connection is good with no dust as dust causes static electricity
clean your computer of dust using a fine air blower from a compressor making VERY sure that there is
no MOISTURE in the air line specifically around the sound card and the CPU central processing unit
dust causes static to build up in a computer
hope this helps
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