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I can't run dvd's, cd's or any software! What do i do? did my hard drive crash??? I had to run a system recovery on my computer. I was able to up load from my software disks. But then one day my hard drives just stopped reading any of them. Everything else seems to work fine, but I can't add anything new to my computer for software or music or movies.

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  • Hap Jewell May 11, 2010

    Please elaborate...XP, Vista, MAC OSX, Linux...

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Your hard drive doesnt read your software disks per-ce.

Check the device manager for faults. If you find any, you must resolve them. Sometimes the best resolution is to delete the device and allow windows to reinstall them.

If you need additional assistance with this, let me know.

a

Posted on Oct 05, 2009

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How to reboot my CQ57 for free


Unfortunately, it is likely that your computer will encounter some form of system error, malware function or hard-drive crash that causes the operating system to become unstable.
To help computer users resolve these issues, HP includes the HP Recovery Manager in each Compaq Presario.
Use the Recovery Manager to recover your system without the need for any additional software CDs, technical support or repair service.
The recovery process should only be used as a last step in troubleshooting your computer, as all personal data files will be erased during the recovery.

Close any programs running on your computer and remove any unnecessary hardware devices that are connected to the computer.
Restart the computer. Press the "F11" key once your computer begins to start up again and before the Windows logo appears.
The HP Recovery Manager will automatically launch.
Click the "System Recovery" option and click "Next." Select "No" in the Microsoft restore window that opens and click "Next."
Select the "Backup Your Files First" option and connect an external hard drive or insert a blank DVD or CD to store the backup files.
Follow the instructions in the wizard to select the files you want to save.
Click "Next" to begin the restore process.
The Recovery Manager will reformat the hard drives and recover the system to a functional operating condition.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us - RestoreWithoutWindows
also
If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.
There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.

Back up all of your user data to a USB thumb drive, external hard drive or other device.
The restore process will destroy all of your data, so this is vital to do.
Turn on your computer and open your CD or DVD drive.
Place the restore CD that came with your Presario into the drive and restart your PC.
If you do not have a restore CD, you can contact Compaq to order one.

Allow the computer to boot up from the restore CD.
You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.
Continue the restoration process, and follow the prompts as needed.
You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.

Jun 22, 2013 | Compaq Computers & Internet

Tip

Restoring to Factory Settings


A very common issue with most people is what to do when your computer crashes and will no longer boot up. I wish to start by saying save any discs or software that came with your machine it is imperative that keeping these discs will assist you in the future in case this issues do arrive. Second prepare you computer with doing a system backup. So that you have any valuable information on a disc or USB device or any external method outside of your computers hard drive. What I do "TIP" I have a backup drive on my computer. Any and all pictures, movies, special files are stored on my backup drive and not my C:\Drive. All software files downloads anything that I can retrieve to reinstall due to a C: drive crash can be brought over from my backup drive in an instant. This is the easiest way to keep your files safe. Investing in one is cheap and easy to install. Even if it is a external drive it is well worth the investment. <br /> The BIOS is your main source of access. You can set time you can set boot order you can boot up from your BIOS learn how to get into your BIOS most new users do not even know you can do this. This is the main resource for restoring software and doing a recovery process on some computers. The issues that arise are lost passwords and usernames as well as boot orders being set to Hard Drive Booting First when the default setting on computers these days are boot from CD or DVD. So if you cannot boot from your recovery disc this is the main problem this is where you will have to learn how to set the boot order if it is not defaulted to CD or DVD as the first boot. If this is set you can boot from any CD or DVD disc to install an Operating System back on to your machine. Usually F2 or the delete key will get you into your BIOS. If all is lost set the BIOS setting to default settings hit esc then save. This will set your BIOS to default settings. <br /> Recovery DVD or CD's can be purchased from you manufacturer or offered in a downloadable file when you purchase your computer. It is a good idea to purchase your software legally. So that you have the right keys and you own it otherwise you will run into issues with "WGA" Windows Genuine Activation. It can be a pain to pass even for those that own their software. People do hack cracks that bypass WGA Microsoft is constantly working diligently to catch people that are pirating and taking the software illegally. So to avoid this problem purchase a legal copy of Windows. <br /> Use manufacturers DVD or recovery discs only on your computer if you are not familiar with installing a new software Operating System on a computer. "WHY" drivers and other computer devices may not update and a you have seen with some of the questions. Drivers are always needed. With a factory boot recovery disc for your computer drivers come with the software. So it makes installing and recovering much easier to deal with. <br /> In closing there is not much to doing a recovery on a crashed machine. Insert the recovery CD or DVD and boot from DVD or CD as the first boot and away you go that is about it. You can also perform a repair it is one of the options included with the install. You can always go back to an earlier time when you new you did not have a problem. Be sure to set your computer to back up files. Thanks for using FixYa! John

on Feb 15, 2011 | Computers & Internet

Tip

How to repair hard drive


<span>Instructions</span> Things You'll Need: <ul> <li> <span>Operating software installation or build CD</span> </li> <li> <span>Boot-up disc</span> </li> <li> <span>System restore CD</span> </li> <li> <span>Backup tape</span> </li></ul> <ol> <li> Look for tell-tale signs that your computer is about to crash or fail. Extreme slowness, repeated blue screen and noise or clicking are sometimes signs that your computer hard drive is about to crash. When you hear the sound of clicking, scraping or grinding, immediately turn off or shut down your computer. Doing so will prevent any loss of data.<br /> </li> <li> Power down and then power up. Sometimes, hard drive crashes can be easily recovered by doing a power shutdown of the computer. Then, after waiting for a couple of minutes, power it back up again. The initial hard drive crash may not be too serious, but if it happens often, start performing a full system backup, if you haven't been doing so, to be able to recover your data should the inevitable happen.<br /> </li> <li> <span> <a><img src="repair-hard-drive-crashes-1.3-120X120.jpg" /></a> jQuery(document).ready(function(){ jQuery('#jsArticleStep3 span.image a:first').attr('href','http://i.ehow.com/images/a04/8f/3a/repair-hard-drive-crashes-1.3-800X800.jpg'); }); PC cable or component connection </span> Ensure that your hard drive and other internal components are seated properly. If Steps 1 and 2 do not work, you may need to open your computer's CPU to check on some of the drive connections. Sometimes connections get dislodged, especially if you move your computer box often. The symptom will manifest as if the hard drive has crashed, giving you a "disk error" when you try to boot up your computer. First, turn off your computer and unplug it. Then remove the case of your computer box. Press on each connector to connect it properly. Put the cover back again, plug the computer and power it back up.<br /> </li> <li> <span> <a><img src="repair-hard-drive-crashes-1.4-120X120.jpg" /></a> jQuery(document).ready(function(){ jQuery('#jsArticleStep4 span.image a:first').attr('href','http://i.ehow.com/images/a04/8f/3a/repair-hard-drive-crashes-1.4-800X800.jpg'); }); Boot from CD drive with a boot disc </span> Insert your boot disc and try to boot up your computer using the disc. Once you are able to do so, you can reinstall your operating system. After installing your software, proceed to perform data recovery using your ghost CD or backup.<br /> </li> <li> Use an emergency repair disc to get your computer to work again. Then restore from the last known good configuration.<br /> </li> <li> Reinstall your operating system using the installation or system restore CD that came with your computer when you first purchased it. It will take you through a series of steps that include formatting your hard drive, which will then erase your data. Do this as a last resort.<br /> </li> <li> Recover your data by using a restore and recovery software or using your most recent backup after you have reinstalled the operating system in the previous step.<br /> </li> <li> Reinstall your applications that did not come with your computer when you bought it. Some examples would be Adobe Photoshop, anti-virus software and movie-making software.<br /> </li></ol> jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); <span>Tips & Warnings</span> <ul> <li> Call technical support if you are unsure of what to do. They can walk you through the important steps. You can also take your computer to a PC technician who, for a fee, will do a system restore and data recovery for you.</li> <li> Make it a habit, even if your computer is healthy, to do a complete backup so your important data will not be lost.</li> <li> Never attempt to open your computer without first powering it off to avoid being electrocuted.</li> <li> Do not open your hard drive case; the components are so sensitive that even a single speck of dust may erase your data.</li></ul>

on Dec 23, 2010 | Computers & Internet

1 Answer

My compaq presario recovery cd ask for A:>>what is


Desktop or Laptop ????....
Unfortunately, it is likely that your computer will encounter some form of system error, malware function or hard-drive crash that causes the operating system to become unstable.
To help computer users resolve these issues, HP includes the HP Recovery Manager in each Compaq Presario.
Use the Recovery Manager to recover your system without the need for any additional software CDs, technical support or repair service.
The recovery process should only be used as a last step in troubleshooting your computer, as all personal data files will be erased during the recovery.

Close any programs running on your computer and remove any unnecessary hardware devices that are connected to the computer.
Restart the computer. Press the "F11" key once your computer begins to start up again and before the Windows logo appears.
The HP Recovery Manager will automatically launch.
Click the "System Recovery" option and click "Next." Select "No" in the Microsoft restore window that opens and click "Next."
Select the "Backup Your Files First" option and connect an external hard drive or insert a blank DVD or CD to store the backup files.
Follow the instructions in the wizard to select the files you want to save.
Click "Next" to begin the restore process.
The Recovery Manager will reformat the hard drives and recover the system to a functional operating condition.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us - RestoreWithoutWindows

Jan 19, 2012 | Compaq Computers & Internet

4 Answers

I cant open or format my hard disc


Try this method

Uninstall the hard disk

Connect it to the other system/laptop as external drive

Install data recovery software on system/laptop

Scan the external drive for recovery options available

Save the data you want to recover

You can download a good data recovery software from http://www.windowsdatarecovery.com/

Aug 16, 2011 | Computers & Internet

4 Answers

Maxtor 4A160J0060213 head has crashed. How to recover data?


For data recovery,you can rely on a data recovery program to recover data from the crashed laptop.Download this one to have a try.
http://www.asoftech.com/adr/
It can recover lost data due to drives crash, system sabotage,etc.

Jul 16, 2011 | Maxtor Computers & Internet

4 Answers

I have a Dell desktop that runs Windows Vista. When I try to get on the computer, it seems to load but when it gets to the black screen with the scrolling/ moving bar at the bottom. It doesn't leave...


first, recover your files. You will need to use something like this data recovery program.
http://www.asoftech.com/adr/

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

Jul 06, 2011 | Computers & Internet

1 Answer

How to install os in usb hard disk


First plug your external hard drive "disk" into your computer using your USB cable. Then insert your CD/DVD in your CD/DVD Drive "D, or E, or F" that are define in your system and turn off your computer and On your System "computer". Then boot form the installation disk. Begin the installation so that the hard drive will install the operating system. Then accept the license terms and conditions. Then choose your destination drive."By default, the C: will represent your main hard drive and the D: will usually represent your CD/DVD drive. So your external hard drive will be the E: or F: drive. "And you will now able to run that operating system."
N.B: "You will be able to run your external hard drive as a fully functional operating system. If your primary hard drive ever crashes, you will have a backup option unavailable to those who simply use their external hard drives as file and document backup."
All the Best!

Oct 18, 2010 | Iomega 1TB Desktop USB 2.0 Hard Drive

4 Answers

EMachine T2778 new hard drive, restore disk aren't working, how do I format?


1st Option: Go to BIOS level and select the CD/DVD device is the first device for boot option and then insert the recovery CD/DVD to format or install OS.
2nd Option: If recovery CD/DVD got curropted and you are having the other OS CD/DVD, then try to load and format or install the OS. Also try to download the recovery image from vendor website.

Revert back for more assistance.

Jan 31, 2010 | E-Machines eMachines Desktop PC

2 Answers

Missing recovery disk for Composer 5100


The recovery disk is usually stored as a separate partition on the hard disk itself (Mostly in cases of laptop disks), so when ever you purchase laptops with pre-installed Operating System, The very first thing you do is create a CD/DVD recovery disk ie burn the recovery partition on the CD/DVD.
so that you can use the same DVD in case the OS crashes.
In your case as your hard disk was crashed and replaced ask the people from where you purchased the laptop/pc to restore it to the new hard disk, or purchase the Operating System.

hope this clears the doubt

regards

Jun 22, 2009 | Computers & Internet

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