Question about SanDisk Sansa m240 MP3 Player

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Help Me! Sansa m240 say only 'Finalizing Update" then turns off

I recently put some new music on my sansa m240 MP3 player, and now when I turn it on, it has the logo, then says "Please wait, Reformatting Library" then "Finalizing Update", then shuts off. I've changed the battery and tried to delete all my music completely and start over, but all it says is that it "can't" delete my files. Then the Media Player tells me to reset it, only I don't know how to. HELP!!!!!!!!

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  • CassMay23 Dec 23, 2007

    I don't have RealPlayer. Thanks for trying, tho.

  • CassMay23 Dec 23, 2007

    o yes i do, where's the burn/transfer tab?



1 Answer

Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

Posted on Dec 23, 2007


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I recently put new music on my player and it can't get past the "finalizing update" screen. i can't listen to music, any help


the mp3 player has corrupted due to an application or music you transferred into the mp3 player.that's why the screen displays static finalizing update.

To restore the mp3 back to normal, you need to flash the mp3 player it will restore back the memory that was affected.

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Help Me! Sansa m240 say only 'Finalizing Update

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Sansa stuck on finalizing update

Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Thank you

Nov 17, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240

This looks like the update is unstable so try to restore back the previous one. Else u can try to format the player and then once again try updating. Please rate me...!!!


Feb 10, 2008 | SanDisk Sansa m240 MP3 Player

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go to my computer and select removable disc (thats your mp3 player) then click and drag songs to the music file in the removable disc icon. This is how my friend does it with most of his mp3 players.

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you need to format like new one

Jun 12, 2007 | SanDisk Sansa m240 MP3 Player

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