Question about SanDisk Sansa m240 MP3 Player

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Help Me! Sansa m240 say only 'Finalizing Update" then turns off

I recently put some new music on my sansa m240 MP3 player, and now when I turn it on, it has the logo, then says "Please wait, Reformatting Library" then "Finalizing Update", then shuts off. I've changed the battery and tried to delete all my music completely and start over, but all it says is that it "can't" delete my files. Then the Media Player tells me to reset it, only I don't know how to. HELP!!!!!!!!

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Re: Help Me! Sansa m240 say only 'Finalizing Update" then...

Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

Posted on Dec 23, 2007

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SansaDisk Sansa m250 (2GB) "Finalizing update"

You need to go to the Sandisk support site and down load the Updater program. Run the updater on your player. This in a way reinstalls the software on the player kind of like reinstalling the operating system. [

Jul 20, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

I recently put new music on my player and it can't get past the "finalizing update" screen. i can't listen to music, any help


the mp3 player has corrupted due to an application or music you transferred into the mp3 player.that's why the screen displays static finalizing update.

To restore the mp3 back to normal, you need to flash the mp3 player it will restore back the memory that was affected.

Take care.

Apr 20, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

My sandisk mp3 player /FM is not working

you did not explain exactly what is happening with your sansa m240 mp3 player.

have you recently gotten it wet. ie did it fall in the sink, did you wear it in the pouring rain? if you have i have some very bad news for you. My sansa died after it got wet, the radio refuses to turn in it just continuosly climbs through the available frequencies. it takes lots of playing around with it manually some times i lucked out and got a radio station to work if that happened the would all work. sometimes i could not get one station to work on days ike that it never worked at all...

If the m240 flash and chipset gets wet, even if correctly dried they never seem to work right again. at this point it is best to replace the mp3 player. with how cheap many models are at walmart i am advising many people to replace the sansa with a new model perhaps one of the sansa fuse with the micro sd expansion slot

4 gb sansa plus upto 32 gb more on expansion... works great and holds a small ton of music/ browse for your new one now.

Oct 27, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Not enough space? sansa m240

try formatting the device..that must solve the problem...if it doesnt,use sansa updater to update its firmware

Sep 07, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Help Me! Sansa m240 say only 'Finalizing Update

need more info but if it is to do with windows update just be patient and wait for it to finish, if it takes way to long reset your computer using the reset button and windows will recover its self and tell you what went wrong and what option you have, ok, not a problem at all.

Jun 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m200 mp3 player problem...

check this out....

Jun 21, 2009 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Sansa stuck on finalizing update

Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Thank you

Nov 17, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Troubles, "finalizing"

Finalizing is normal, unless it gets stuck for over 30 minutes

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 16, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa m240

This looks like the update is unstable so try to restore back the previous one. Else u can try to format the player and then once again try updating. Please rate me...!!!


Feb 10, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer


go to my computer and select removable disc (thats your mp3 player) then click and drag songs to the music file in the removable disc icon. This is how my friend does it with most of his mp3 players.

Jan 21, 2008 | SanDisk Sansa m240 MP3 Player

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