Question about Canon Pixma MP500 All-In-One InkJet Printer

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It won't scan. The message is that the scan drivers are not installed and that I should install them and try again. I have installed and reinstalled the software that came with it, but no luck. Help.

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The best way to get the driver is to download it from there web site. The link posted below. You will need to select your operating system to get the right software under driver and downloads.

Good luck

Posted on Oct 05, 2009


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A freeware program to scan update and install drivers

These "free scan" programs are usually free to a certain extent...
"Wow! Now I'll be getting my drivers back! This free "Get-Back-Your-Drivers-Now" program says so."
So I download the scan, it finds a lot of problems and suggests that if you want to fix them, you pay from now on.
Well, why not? (If the computer is your own and not the one you're trying to fix at work). You pay and install.
The program downloads the drivers.
Installing them however, can be tricky. Some of them just won't install. I've experienced that.
So, again out of the experience, it may be a good solution to go to the support site (like Acer Support, for instance), and download the missing/damaged/other problematic drivers from there.

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When I try to scan, it gives me a message " Please

That means that the Software and Drivers are Partially Installed!

Please Uninstall the Version of Drivers and Software by going to Add or Remove Programmes in the Control panel once your Done with it.

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Download and Install the Drivers again.

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Canon mx310 won't scan message reads "the

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My dell pc fax stopped working. Also have trouble scanning from printer to computer in order to fax or send as email attachment.


I would suggest you run again the cd installer that comes with your printer.
Uninstall first, previous drivers installed before the installation. Make sure all drivers including fax and scanner will be installed. And that printer's usb cable is disconnected when running the installation, and that it will only be connected when prompted during the process.

If you do not have the cd installer, you can download here

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My Canon PIXMA MP500 won't scan.

I would download the drivers from canon at link below. They have the latest software. There software should get your scan up and running. Here is the link just choose the operating system that you have.

Good Luck

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Scan drivers

  1. go to My Computer
  2. if you have already installed it, their should be a scan icon located their.
  3. put your hard copy on the scanner then double click on the icon to scan.
  4. a window will pop showing progress of scan.

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1 Answer

Can't calibrate the scan before scanning

I had the same problem when upgrading to mac os x. I was trying to scan directly from Photoshop but got the calibration message. I tried the two solutions given at the Canon website but they didn't work. I ended up downloading the Toolbox application to scan directly from there but the same message appeared. After installing the Toolbox application I unistalled the driver (11250) and reinstalled it. I opened Photoshop and tried scanning and the calibration window appeared only this time it didn't stop to give me the "Flim Adapter" warning. I must point that the scanner lid was open when this happend but I'm not sure that had anything to do with it.

So apparently it works if you have the Toolbox installed prior to installing the driver. The driver, Toolbox application and unistall driver can be found at Canon's website. Hope this helps.


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Photo smart 2610 all in one scanner will not scan

hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

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