Question about Konica Minolta PagePro 1350W Laser Printer

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Toner cartridge While using my printer, I got a screen message saying that my page pro 1350 W was almost out of toner, so I bought new toner and added it to my toner cartridge, but after adding the toner, I still get the "almost out of toner" message.

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Re: toner cartridge

As well as adding toner, there is a chip that must be replaced (with the cartridge bottom up, the chip is towards the right side and held in place with two small screws). The chip can be purchased separately but is included with refilling kits that are overall less expensive than buying the parts individually.

Posted on Jan 11, 2008

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
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If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges

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