Question about HP Photosmart R817 Digital Camera

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My Camera Wont Turn On To Take Pictures

I have had the camera for a little over a year and this is the first problem i have encountered. As long as the camera is docked i can turn the camera on and use its features, but when I take it off its dock and try to turn it on it wont work. I cant turn it on, and I cant take pictures. All it does is stay docked. Ive checked the battery, and memory card but nothing seems to work. Please help me

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I had this problem also. i tried reinstalling the program on my computer, buying new batteries and charging them with an external charger. nothing seemed to work. i was convinced the problem lay with the camera.
i had taken the camera at one point to a very cold and dusty environment (a glacier). the lens cap started getting stuck after that, and it would occasionally not send out the lenses. i had dismantled it to clean it, which kind of worked.
this time, i was certain it was something to do with the recharging system in the camera. however when i opened it up i noticed 2 things...
a) one of the 4 base screws that hold the battery cover on, had been put back in the wrong place... these screws are about a millimeter longer than the other black screws, and in the wrong place could have been shorting it out.
b) the front and back covers are grounded by a strip of copper on the side opposite the strap retainer. these were crushed and could have been also grounding something out. i straightened the strips out and put everything back together, testing the on/off button after every couple of screws.
i am happy to say that i got mine back working again. i put my experience down to inexperience and the difficulty of doing a field repair the first time. tools required: magnifying glass, bright light, and a very fine philips screw driver (1mm).
p.s.: the lens caps still sticks partially closed, so i never did fix that problem. LOL!

Posted on Jan 25, 2008

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Posted on Jan 02, 2017

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