Question about Microsoft Xbox 360 Console

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My xbox 360 will only read dvd's and xbox games, not 360 games. I have heard i could try to replace the laser, although most people cant get theirs to read any games.

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  • 168 Answers

This could mean your laser is on its way out, but it could also mean it
needs cleaning. the best way to clean is to strip the machine down. strip
the dvd drive down and get a cotton earbud.
spit on the earbud and very gently wipe the laser eye clockwise but dont
press on too hard, very gently.

also get a clean paintbrush and give the drive casings a good clean.

this might help. there is also something else you can try and thats
something called asjusting the 'pots', this is a bit complicated for
anyone not used to the process but i do have a guide if you want to have
a go yourself. what this does is adjust the laser power so its a full
again just like it was when you first bought it. (thats the easy
explanation).

regards

linda

xboxrepairkit

Posted on Oct 10, 2009

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This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

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This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

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If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.

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This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this mayhappen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

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1 Answer

Xbox 360 not reading discs


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1. Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser. The laser is the part that actually reads the disc. The reality is... with all the hours and hours of gameplay, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3. Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything, including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock. The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

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Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games and Movies.

If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read Certain discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.

The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.

Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.

Hope This helps !?

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1 Answer

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Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games.

If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.

The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.

Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.

Hope This helps !?

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Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games.

If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.

The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.

Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.

Hope This helps !?

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