Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Mini-USB port has broken off from my 500 gb Seagate drive

Help! This is the exact problem that karaokemanhi reported today. Except my mini-USB port has completely fallen off and is now rattling around inside the base of the Seagate harddrive casing. I don't feel comfortable cracking open the casing, messing with hardware issues, but I feel this is a very simple issue that simply requires either a mini-USB port replacement or else a shell replacement for the hard drive. The computer repair people I have spoken with are suggesting I look into "data recovery" and replacing the hard drive entirely, and I am fairly convinced that type of solution is unnecessary for what appears to be a very simple hardware replacement issue.
Can anyone please advise? Also, I live in Seattle so if there is anyone in the online community that is local and could help me in person, please contact me! Thanks! Amy

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If you have space in your computer - simply open the case fo the External drive - unscrew the HD from the case, disconnect the cable and place into your computer.

All problems solved and it will run faster too!

Posted on Oct 06, 2009

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Yeah you can probably just get the enclosure dissassembled. googling " how to disassemble seagate freeagent pro" pulled up a few links but if you're not comfortable doing that, try asking for help from local college computer lab geeks. I'm on the other side of the country from you so, can't help you much. The usb port that fell off was probably connected to the drive via an adapter so likely the hard drive itself is not damaged. Data recovery is much more expensive and I agree it isn't reasonable for this kind of problem.

Posted on Oct 05, 2009


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