Question about Samsung SCX-4500 Laser Printer

1 Answer

Scan to pc not working in wifi - Samsung SCX-4500 Laser Printer

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I'm not using WiFi, but the principle is the same if the issue is "PC Not Available" when you press the "Scan to PC" button, with USB, Ethernet, or WiFi connected printers.

Left click on the up arrow at the right hand side of the tool bar by the clock to show the "Hidden Icons." Right click on the icon for the Samsung printer, and select the
The scan to pc needs the path set properly. In my case, it was to "My Documents," but the "Scan and Fax Manager."

Click on the center top option for "Set Scan Button." Look at the right hand box for the destination listed. Mine was "My Documents."

Now look down half way in the window to the left for "Scan Property." Note the "Save Location" that is listed. In my case it was "My Scans," which is a sub folder of "My Documents" but the printer could not connetect to the sub folder. So, I clicked on the yellow folder to the right to select a different path. On the pop up window, click on its yellow folder and select the "My Documents" folder under the proper user's name, and then click okay. The path should now read c:\User\<username here>\Documents. Click okay.

Now when you press the Scan to PC button, it can find the path to the standard windows folder and not give the error of "PC Not Available."
The troubleshooting guide said to simply check the port. LOL. I'll work on seeing if I can get a sub folder to work later, but for now it's working okay. Hope this helps someone.


Posted on May 17, 2010

  • 2 more comments 
  • craig_janewa May 17, 2010

    edit the "Scan and Fax Manager"...

  • craig_janewa May 17, 2010

    What the fukkkkk, this program messes up the text so what I typed is all over the place. The solution make no sense with text having been moved from where it was entered..... this needs fixed!

  • craig_janewa May 17, 2010

    To clarify,

    Open the Scan and Fax Manager program and set the paths to match what is shown up top in for the destination, and down below for the save location. If not the same, it won't connect to the PC.

  • craig_janewa May 17, 2010


    Verify destination and save to are the same folders in the Scan and fax manager.

    Add scan2pc.exe to firewall "allow all"

    Set compatability to "Run as Administrator"

    Set compatability to "XP" all users.

    Double click scan2pc.exe to run.

    Nothing will happen when you double click it that you can see.

    Reboot PC and turn off and back on the printer.

    When you PC boots up, the scan2pc.exe program will ask permission to run. Click okay.

    Try the Scan to PC function... should be okay now.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My PC will communicate with my printer but my printer won't communicate with my PC, so I can't scan anything. HELP!

Uninstall all of the software and then reinstall it. If still issues contact Brother tech support for assistance. They are really wonderful and will get you up and running. Your wifi is working so the router is not an issue. Check out your usb cable and try another one or a different usb port on computer.

Mar 26, 2017 | The Office Equipment & Supplies

1 Answer

Carnt access wifi it keeps saying unable to scan

Try Turn mobile network off. WiFi should work

Oct 13, 2016 | Cell Phones

1 Answer

I can not connect wirelessly

I have had this problem before and I had to go under WiFi settings and forget my WiFi. I let it scan again for service and reentered my WiFi network information. This worked for me most of the time. However, it could be your WiFi itself. Can you connect anything else to your WiFi?

May 15, 2015 | Chromo Inc Chromo AAAAAAAA Pink 4gb 7"...

3 Answers


EPSON L355 EPSON Drivers and SW

Jan 27, 2014 | Epson Office Equipment & Supplies

1 Answer

Unable to connect to wifi it just says scanning

make sure your wifi network is turned on, then open your tablet's wifi and search for it. it should be fine, if not, contact Toshiba for tech help.
Android 4.0 Tablet PC

Feb 04, 2012 | Toshiba Thrive Android Tablet

1 Answer

Will not scan for wi fi

Make sure your wifi card is enabled. Most laptops have a switch or function key that will turn the card on or off. If it's active, make sure you have the drivers installed. If you bought your laptop used or just had your OS reinstalled, the drivers may not come with it and will need to be downloaded from Sylvania's website from a computer with a working internet connection.

Dec 25, 2011 | Sylvania G-Netbook

1 Answer

I can't connect my dell inspiron laptop (only a few months old) to an orange livebox. there are three other users in the house, and it works for them (though they have different laptops. I have the...

Hello Mpquinn,

The first thing that I would advise you to do is,

Uninstall the WiFi Adapter totally from the System first,

(For WIndows XP)

Right-Click on my computer Icon, Properties-->Hardware-->Device Manager,

select the WiFi Adapter under network adapters, and right click on it, then select uninstall

Next, Click on Action on that Same page, and select "scan for hardware changes",

This will bring up a prompt to install the new hardware found (Which is your Wifi Adapter).

(For WIndows Vista)

Right-Click on my computer Icon, go to

Properties-->>Device Manager, select the WiFi Adapter under network adapters, and right click on it, then select uninstall

Next, Click on Action on that Same page, and select "scan for hardware changes",

This will also bring up a prompt to install the new hardware found (Which is your Wifi Adapter).

After this, Press your Wifi button on the system and ensure that it is On, then Scan for wireless networks.

It should connect like that.

Try this out and kindly let me know how it goes,

Hope this helps.

Thank you for using Fixya.


Apr 25, 2010 | Dell Inspiron 2200 Notebook

1 Answer

Wiil not scan for wifi

Make Sure the WiFi Switch Is Set To On, And The Light There Is On Indicating WiFi Connected..

Check Your Device Manager to See If Driver And Hardware Is Present...

Update The Wifi Drivers From The Toughbook Website

Dec 03, 2009 | Panasonic Toughbook W7 Notebook

2 Answers


did you turn on the wlan or did you turn on the modem

Feb 17, 2008 | Sony PlayStation Portable (PSP) Console

Not finding what you are looking for?
Samsung SCX-4500 Laser Printer Logo

3,170 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers


Level 2 Expert

167 Answers


Level 3 Expert

825 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides