Question about Acer Aspire M5100 AM5100-U5313A AMD Desktop PC - AMD Phenom X4 9500 Quad Core Processor 2.2GHz, 3GB

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System locks up when cd is inserted

When I put a CD in to use it the entrire system slows, or locks up. The CD will not be read by the CD/DVD Drive.

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Try checking the most frequent cause of CD-ROM read failure: a dirty or dusty laser lens. Insert a CD cleaning disk and let it run for a couple of minutes, then retry.

If the CD spins up, then down, then sort of whirrs and buzzes, and repeats this cycle several times, it's either the alignment gone south (unrepairable to all intents and purposes) or a dusty lens (easily fixed).

If it does not even spin, or it clicks and clacks, it might be something - a speck, a bit of paper - in the drive mechanism. In a slot loading CD, you might even find pieces of another CD or a strip of a CD label (adhesive "print yourself" disks aren't all equally adhesive).

Another possibility (less likely) is a loose connector to the CD inside the PC. But in that case the drive usually stays dead until you tighten the connector.

Posted on Oct 05, 2009

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The auto-run feature is probably forcing the drive to attempt to read the CD, and if the disc is corrupt, can cause the system to "freeze" while it attempts (and fails) to read the bad disc.

If you've tried mulitple discs, or one that you know works in another CD-ROM drive, it could be the CD drive itself. If that's the case, you can pick up a good CD/DVD writable drive for $25-$50, and takes 5 minutes to swap out.

Posted on Oct 05, 2009

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Hello

Are you trying to use the same cd over and over ? Or have you tried putting other cd's in ?

IF you haven't try that and then post back for further help.

Thank you for choosing Fixya!

Posted on Oct 05, 2009

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If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
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  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
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Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
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  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
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  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
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Its zamzam,i wud suggest you buy a new one from a better manufactuerer.

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