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Installed a new dvd burner for Hp computer. Running Windows XP. Installed Nero 8 Software. Door doesn't always open when button is pushed or after burning a dvd. Computer also has another cd/dvd drive. When the burner door doesn't open either does the regular dvd player door won't open. When you push the eject button, the light goes on but the door doesn't open. I rebooted the computer but the system wants to reboot from the dvd in the recorder. I disconnected th new dvd burner then reinstalled it & was able to get the door to open.. After a short time it finished burning a dvd then the door didn't & would not open. Could it be a software problem or another program interferring with the dvd burner?

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It has to do with a new hardware installation process....check IDE cable that they are correctly connected and try to check system setup so that the CMOS identifies both, primary & secondary devices....if not, u need to install a driver for the newly installed one....

Posted on Oct 05, 2009

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Slimtype_dvd ds8a3s does not burn cd or dvd


Check the Hardware Device Manager and copy the model names for both drives. Then do an Internet Search for each one. Both drives might ROM drives, not burners.
You do need the some burning application software installed to burn disks. try to install Nero BurnLite version 10

you can download it in here http://filehippo.com/search?q=nero

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I have an lg external super multi dvd rewriter (gp08lu10).. i tried burning a 4.7GB DVD-RW but it doesn't work.. the memory capacity shows 0 bytes but i inserted a 4.7GB DVD-RW (also it shows that...


CD/DVD drives will always show 0 bytes if there is no media present.
You will need extra software in order to burn DVD such as Roxio, Nero. I beleive the LG burners show come with software, you will need to install it in, and run it to burn DVDs.
Nero does offer a free version that will burn DVDs http://www.nero.com/ena/downloads-nero9-free.php
Comment back if you need more assistance

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Usually the software that comes with a new dvd/cd burner is just burning software (nero or roxio).
Your drive is just plug and play and windows has all the drivers that is needed.
I would uninstall the software you installed and try it with free software like IMGburn or CDburnerXP

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A driver is not enough... typical software is NERO and other such as CD Creator, etc..

A DVD is quite different than talking to a USB memory stick or even a hard drive and you can;t just copy a file to it like you can a hard drive.

Typically using programs such as NERO, you copy to a list within NERO and when you tell it to burn the disc, it gathers all the pieces you have selected and goes about the operation...

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1 Answer

I have dual cd / dvd drives on my desktop


your cd drive might just be jammed. on the front of the drive there is a little pin hole. find yourself a safety pin or paper clip and insert it in the hole. push the pin in and it will unlock the drive door. with the door open restart your computer.

dont forget to rate your helper

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1 Answer

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Ok people. First it would be an idea to use a CD/DVD lens cleaner, and try again. If you are running any 3rd party software/drivers like deamon tools, uninstall them and try again.

I have used Nero 6, 7 and I now use 8. I run XP SP3 on my desktop, and Vista SP1 on my laptop, and I have never found this problem with Nero.

You may need to uninstall the drive and re-install it. Also update the firmware for the drive.

Also, could you tell me what LG CD/RW you are using, please

Tim

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1 Answer

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