Question about Kenmore 24032\24036 Top Load Washer
I have a Kenmore 22738 top loading washer that will not agitate or spin. The motor sounds normal. The pump does drain the tub. What do I need to check and possibly replace?
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
The top load, direct drive, neutral drain Whirlpool / Kenmore washers use a "Motor Coupler" between the transmission and motor.
When the motor goes into drain / spin mode, it reverses and drives the pump to drain the washer.
If the motor coupler is damaged / broken, the motor cannot get power to the transmission to agitate or spin.
This is a relatively easy fix for the basic Kenmore / Whirlpool washers.
Follow the instructions for removing the cabinet and pulling the pump, motor and motor mounting plate.
The coupler has two plastic pieces with three prongs each. In between is the rubber coupler with six holes.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Posted on Oct 05, 2009
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Posted on Jan 02, 2017
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