Question about Kenmore 24032\24036 Top Load Washer

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Will not agitate or spin

I have a Kenmore 22738 top loading washer that will not agitate or spin. The motor sounds normal. The pump does drain the tub. What do I need to check and possibly replace?

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The top load, direct drive, neutral drain Whirlpool / Kenmore washers use a "Motor Coupler" between the transmission and motor.

When the motor goes into drain / spin mode, it reverses and drives the pump to drain the washer.

If the motor coupler is damaged / broken, the motor cannot get power to the transmission to agitate or spin.


This is a relatively easy fix for the basic Kenmore / Whirlpool washers.

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Follow the instructions for removing the cabinet and pulling the pump, motor and motor mounting plate.

The coupler has two plastic pieces with three prongs each. In between is the rubber coupler with six holes.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

Posted on Oct 05, 2009

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Kenmore model # 110.23832100 Washer would drain but wouldn't spin or aggitate. Replaced coupler. Now will spin and agitate, but will not drain.


sounds like it's in the re-assembly since the water pump is directly connected to what you just did. take it apart once again and make sure all is put back right and water pump is properly seated on motor shaft.

Jul 15, 2011 | Kenmore 23822 Top Load Washer

1 Answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...


The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines

Jan 13, 2011 | Kenmore Washing Machines

1 Answer

Washer won't agitate. New transmission...new timer.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Top load, direct drive Whirlpool / Kenmore washers use a reversing motor.

It turns one way for agitating and reverses for draining and spinning.

It sounds as if either the motor is shot or one of the connectors is bad.

As a place to start, see the Whirlpool Service manuasl (with wiring diagrams) for their top load, direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

Feb 13, 2010 | Kenmore 24832 Top Load Washer

1 Answer

Washer fills agitates and drains but wont spin kenmore 800 series


sounds like you need a drive coupling. tip the machine back and remove the motor and pump. the coupling is between the motor and gearcase.

Feb 07, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

I have a Kenmore top loading washer model #110 and won't agitate


First, see the Sears parts site for your washer.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.23912100

Also see the Whirlpool (Kenmore) Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing I'd try is using a different cycle. If the washer works as it should, the problem points to the timer.

I'd also check to make sure that when replacing the switch, the connections to the timer haven't come loose.

Since you've replaced the Lid Switch, the motor has power for the drain and spin cycles.

These washers use a reversing motor. The motor turns one way for agitating and reverses for the drain and spin.

Since you cannot hear anything when it is supposed to be agitating, the problem does point to the timer or motor.




Nov 14, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Washer will not spin or agitate. Pump works.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




Oct 24, 2009 | Kenmore Washing Machines

1 Answer

Kenmore Washing Machine won't agitate, spin, or drain


It sounds like the motor needs to be replaced, you can drain the water by taking the drain hose from the drain and lowering down water will drain.

Jun 01, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 80 topload washer agitation cycle noisy and high current


Sounds like a motor problem drawing to many amps dimming lights. Check drain pump to see if pump has obstruction in it causing resistance. Run machine while pump is off to see if light dim.

May 29, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer will not agitiate or spin


Motor coupler between motor and gearcase.

Mar 30, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore frontload works with no load but fails with clothes


Suspect the drum motor. Sounds like a burned winding in the motor which will open when hot and not work under any load.

Mar 26, 2009 | Kenmore 24032\24036 Top Load Washer

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