Question about Canon imageRUNNER 5020 Copier

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How do I set up the copier to scan and send the files to my e-mail address? We don't have any mailboxes set-up. It is networked and I can print/copy from my desk. Thanks!

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Do you have send feature? If you do, go to additional functions, system settings, network settings, and scroll down to e-mail/fax, then input SMTP address and e-mail account set-up for the machine, reboot and you can now sent e-mail.

Posted on Oct 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Mailbox does NOT have send option


Maybe, all you needed was to configure the "outgoing" mail-server, so that the printer could send to that server, and that server would send the message to your mailbox.

Apr 07, 2014 | Canon imageRUNNER 3230 Black and White...

1 Answer

Hi, i got a ir3580 cannon copier and it doesnt give me an option to scan to email, it shows the message tx image set not to display..can anyone help please !


If you don't have the send button then it wont work
2sd1jiwyhgy0enk6bz++uuv7u7uo++889133+uec2opd8bcahhpotghfxcig6gnokodtwmlvknn8bpn818thyfuya9kvjsojqbav1555f8pn4qurspzoduaaaaasuvork5cyii=Make sure you have the send button available on the canon device as shown above, and fully networked, if so follow instructions below

setting up the device for scan to e-mail
1.select * head > SYSTEM SETTINGS > NETWORK SETTINGS > E-MAIL SETTINGS. You may need to scroll down the menu to find the e-mail settings

2. Fill in the required fields, SMTP or POP settings
Someone with a little IT background would help
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The e-mail address is for the recipient so they know where the scan-e-mail come from e.g canonscan@yourbuisnessname.com
The server address settings are important.

3.Go back to send screen to add e-mail address and test
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Restart device may help sometime after changing device settings:) Good Luck

Apr 03, 2013 | Cannon Office Equipment & Supplies

1 Answer

I have a lexmark 464de mfp. How do i setup scan to e-mail on windows 7 on this network printer?


Multi-function printers cannot scan and then e-mail the scanned image. They can scan and then fax a document.
You need to scan the document, then save the scanned image, open your e-mail program and create the e-mail then attach the image file (file attachment) to the e-mail before you send the e-mail.

Jul 08, 2011 | Lexmark X464DE Mono Laser MFP, 38ppm A4...

1 Answer

I'm trying to use my Sharp AR-M355N as a scanner for the first time. I've already made sure it's properly hooked up to the network and have successfully printed to it. I scanned a test page, put in the...


Hi,
When scanning to e-mail you would need to enter the details of a smtp server e.g. Gmail, as well as your DNS settings into the photocopier via the web browser. To access the browser, enter the I.P. address of the copier into the web address & this will give you the front page of the copier. To access the network settings you'll need the user name : admin & the password Sharp. Depending on the firmware version the machine must have SSL installed, if it hasn't then unfortunately you will not be able to scan to e-mail. The alternative is to scan to SMB (folder), again this is set up via the web browser.
Hope this helps.
Dave.

Aug 26, 2017 | Sharp AR-M355N Copier

1 Answer

How do you scan a file with more paper than feeder will hold? Don't want to split the file up and scan as 2-3 documents, want to scan complete file.


do you haave url send if you do then this is easy you can scan the large folders in the mailbox then enter a email addrerss for the mailbox and send the email address as a link and others can retrieve the data from the machines mailbox

Feb 03, 2010 | Canon IMAGERUNNER 6570 Copier

1 Answer

MACHINE REFUSES TO SCAN SHOWING ERROR EA3229 ON BIZHUB 200 COPIER


As with most communications errors the first thing to always try first is shutting off the copier, unplugging it from the power source for at least 30 seconds, then plugging it back in, powering up and trying the scan-to-email functions again (once network synchronization has been completed by the copier).

EAXXXX is a communication's failure code generated by the copier to state that 1. The LAN cable is not physically connected, 2. Communication with the SMTP server has been lost, or 3. One or more of the e-mail addresses that someone attempted to send mail to doesn't exist or is invalid.

If the scan-to-email functions worked before this and have suddenly stopped, you may want to have your IT department reset the mail server.

It's also possible to have had some changes made to internal network address that has affected the copier's ability to communicate with the servers. Check with your IT to see if they've added any security software, changed network address structures, etc., around the time that the scan functions failed.

Aug 28, 2009 | Konica Minolta bizhub 200 Printer

1 Answer

Unable to scan document


Prob need to configure E-mail settings for mailbox. Your KM probably has a web interface for configuring TCP/IP settings and such. Log into it and configure SMTP and POP3 settings so that your copier has an e-mail server to send and receive. Do you see any error codes in the log? The error codes should tell you exactly what is misconfigured. But my guess is that there's no e-mail settings.

Peace

Jun 19, 2009 | Konica Minolta bizhub C250 All-In-One...

1 Answer

I have a Brothers Printer/Scanner.... I have not had a problem scanning until today. I can make a copy but cannot scan a copy and set it to file. wont scan i have a 110 brothers printer


check if the ip address of your computer changed...and see if you can print... if you cann't print... then its a network issue... if your ip address changed then its a network issue... if its connected via usb... then reinstall the scanner and see if that helps...

Dec 24, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Canon Mail box Issue


if you browse to the printer's ip address you should find settings for the mailboxes for how long they store data.

Dec 03, 2007 | Canon imageRUNNER 3300 All-In-One Laser...

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