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Two of the three plastic pieces to hold on the blender broke

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Phoned company and was advised that no repairs were possible in Canada. On line request with company got no response.

Purchased new immersion blender........not wolfgang puck

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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When you say you took the spout apart and can\'t put it back together its only 5 total pieces. The spout, the spring, the handle, the dispenser (rubber insert with plastic stem) and the threaded cap which holds the dispenser and handle to the spout.

If you can\'t get the handle to re attach, that does not surprise me. This is very poor craftsmanship. The plastic nobs that hold the handle onto the dispenser tend to break off.

If this is your problem, you can either, buy a new one for $5 plus shipping depending on where you live OR

You can fix the part that broke.

All you would need is a Drill, a small piece of number 14 copper about an inch long and same size drill bit. Drill the handle as close to center where the plastic molded nobs were located that either broke off or worn away. Then drill with the same size drill the stem to the dispenser which has the rubber stop attached. Drill this as close to the top of the stem where the nobs would snap in to hold the handle in place. You are basically making a pined handle, which will outlast the quality of this blender.

NOTE: You want to use a drill bit about the same size as the number 14 copper wire.

Then with one hand hold the threaded cap with the dispenser placed into position through the hole, be sure to put the spring in, small hole to the bottom of the rubber dispenser, pushing the spring and dispenser up through the threaded cap, attach the handle by putting the piece of copper wire in your hole which will connect your handle to the stem of the stopper. The copper should be cut no wider thent the width of the handle, if it sticks out a tiny bit, that\'s ok. The plastic cap will simply be carved out where the copper rubs against it. After that, simply screw the handle cap back onto the spout and screw the spout back onto the blender making sure the two washers are still on the pitcher.

All in all, for someone who is handy, this should take about 10 minutes. I would rate it about a 5 out of ten for difficulty simply because you have to drill straight and centered in the handle where the nobs were. Other then that its easy and if you can have someone help you put the pin in place, it would also make it easier.

If for some reason the rubber stop does not seem to go back into the spout, make sure the rubber didn\'t role up onto itself. Also if the spout drips, you didn\'t either put the spring back in or you didn\'t drill at the top of the plastic stem but some where in the middle, simply ream the hold towards the top where the plastic nobs would stop. Its a square reseated area in the stem. Looking at it you should be able to tell.

As for the spout instructions, you can download the pdf manual at the manufactures website: http://westbend.com/spl6white-smoothie-maker-plus-600.html

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