Question about HP PhotoSmart C4385 All-in-One Printer

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How do you install the ink cartridges?

How do you install the ink cartridges in the HP Photosmart C4385

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With the printer on, pull down the cartridge door (the front section above the paper tray). This puts the carriage on the right hand side. Remove the tape from the new cartridge without touching the copper area. With the HP logo up, push the cartridge slightly down and forward until it snaps in. The color cartridge goes in the left slot and the black goes on the right. Push firmly to ensure the cartridge is fully in place. Close the cover and press OK in response to the onscreen prompts. (Confirm installation and then align the cartridge.) If the test page come out correctly press OK at the status page (in the LCD menus).

Posted on Oct 05, 2009


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Can I use ink cartridge 94 and 97 for a C4385 HP photo smart printer?

Unfortunately no....the HP Photosmart C4385 printer uses HP 74/75 (or 74XL/75XL) ink cartridges. However, you can get your cartridges refilled at most Costco stores or any Fry's Electronics store at a fraction of the cost of a new ink cartridge.

For additional printer help or advanced HP printer diagnosis for you specific printer model, please visit Inkjet411:

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If you are getting Incompatible ink cartridge error and These cartridges were replaced a year ago, I think its time you call them once again. ( 1-800-474-6836 ) and report the issue. They will ask you for the Cartridge details like part # and expiry date on the cartridge.


Dec 24, 2012 | HP PhotoSmart C4385 All-in-One Printer

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Try to take out cartridges and check the chip. Maybe it is grimy. Clear it with cotton buds soaked with ethyl alcohol or vodka or some strong alcohol. Clear also the connectors in the printer.
Put the cartridges back.
Good luck.

Aug 21, 2012 | HP PhotoSmart C4385 All-in-One Printer

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Where is the ethernet connection on the HP Photosmart C4385?

I think I remember an HP printer that a customer had(while I was on a DSL install)that had the same question.We found it hidden inside one of the access covers(like the area where you change the ink or something like that).(what an AWESOME design! ****!)

Jun 02, 2012 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

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I dont mean to insult you by replying with the simplist answer first, I am making asumptions from your question. The most likely cause of the problem is the protective cover on the ink cartridge did not come off completely before instalation. Have a look at page 126 in the user manual (link at bottom of page)

Sep 21, 2009 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

Blurry printing in a year old hp photosmart c4385, i've already cleaned the cartridges and realigned them. what else can i do other than replace the unit?

Look where the heads park when not printing, then make the heads go to center (cartridge changing procedure). Under the area where the heads park is a head cleaning pad that gets soaked with ink. Fish this pad out (wear rubber gloves) and squeeze the ink out as best you can. Try washing the ink out with soapy water, or use rubbing alcohol if the water won't touch it. Let dry, and reinstall as before. Run head cleaning process several times. Hope that helps.

Jul 16, 2009 | HP PhotoSmart C4385 All-in-One Printer

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