When mine has frozen up i push and hold the power/standby button for ten seconds then release then push it again and it comes on and opens as usual. or do you mean the disc is stuck in the machine after the door opens? maybe open the machine it could be inside.
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your gonna have to open the machine up the there is a whits tab that lifts the disc up to spin you will have to use your fingers to slde it of that make sure its unplugged and then the white thing will realese
it's not you. if it is not playing any disc and your on correct video input for tv call philips at 1-888-744-5477 and they will help with exchange process as these are exchange warranty models. if your still within grace period for retailer i would recommend taking back to retailer if possible as it would be quicker
Not spinning disc
If it spins with a little help from yourself replace the spindle motor with improved motor, part number: RXQ0749A
Unable to detect discs
The laser head was the culprit. Replacing it fixed the problem. (Laser head code GRP6278A)
Difficulty reading cd, if it does read the sound is strange and sticks
Replace C101 (1000uF/16v)