Question about Kenmore 79012 / 79014 / 79019 Gas Kitchen Range
I've been having the same problem since I bought this model in late 2005. I keep reattaching the handle but the screws barely reach it. This past week I was taking a pizza out of the oven and the whole thing came apart. The door separated and fell to the floor. I can't believe the glass didn't break. I called Sears and all they want to do is sell me more parts AND send a service person out! What's the solution?
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Posted on Jan 02, 2017
We have the exact same problem. This design is totally unacceptable! Thank you for the suggestion of switching the handles as a temp fix (they don't appear to be exactly the same, but we'll give it a try). Has anyone found a permanent solution? This wasn't a 'cheap' range....we expected better craftsmanship.
Posted on Mar 29, 2010
This is absurd! I have the same problem with a Kenmore that I bought less than 5 years ago. I rarely use the oven, but the handle has fallen off twice in the past 8 months. The solution seems to be to BUY new parts--and of course they will be costly. Is this planned so the company and the service department can make money??
Posted on Jan 01, 2011
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