Question about HP PSC 2410 All-In-One InkJet Printer

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Paper Jam message when NOT jammed

Every time I try to print, the printer feeds a page 1/2 way through and then says "Paper Jam." It is NOT jammed at all; it comes right out by just pushing "ok" but nothing gets printed!

We've tried dusting, re-adjusting the cartridges, etc. We got it to print one sheet, but it was very noisy when it did, and then went right back to saying it was jammed. HELP.

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Re: Paper Jam message when NOT jammed

Close all the running programs/applications on your computer.

1. Click Start --All programs - HP - HP Director/Solution center.

2. In Hp Director/Solution center Click Start - Settings - Print Settings - Printer Settings

3. Click on the Features tab. Set the Paper Type to Plain paper and Paper Size appropriately.

4. Click Ok. Close HP Director/Solution center.

Open the application and try printing.

Thank you.

Posted on Dec 23, 2007

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1 Answer

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check the wheels that pick it from the tray.
If they feel smooth, try to put some tape on them and rip it back off.
This cleans the wheels. Also try a new pack of paper and check if it\'s set to plain paper and not to heavier or coated paper

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Raise the humidity in the room to at least 40% to avoid electrostatic sticking of the paper. Store paper in 40% humidity area.

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CLX-2160N Paper Jam?

my printer Samsung CLX-2160 give me the message "paper jam", but I checked a lot of times inside and there is no paper. What's the real problem? How can I solve?

Mar 04, 2009 | Samsung CLX-2160N All-In-One Printer

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Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.


1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Printers & Copiers

3 Answers

Paper Jam

hi y'all -

you share a frustrating problem... error message but no apparent error (jam)! it's one that's common to many models of printers and the result of many different causes.

I've seen it when I've printed on cheaper paper, or different (lower) grades with odd surface finishes. the sensors get dirty, or the printer/computer 'thinks' there's paper stuck where none exists. I've opened/closed paper trays 2-3 times and rolled feed rollers around multiple times, then closed printer paper drawers only to have the 3rd time of doing the exact same steps be the time it cleared the error message.

there are often very tiny pieces of paper stuck in weird places in the paper path in printers, too. if you did have a jam before the message started, is every little scrap of the page accounted for? there are also hard to get to places to find paper scraps in larger printers, but I'm going to assume you're all talking about home printers.

here are a few general HP support links you may find helpful for future paper jam messages for this model of printer.

this link is for general info for this model:

this link is for general support for this model:

here's a link addressing paper jams in general:

and here's one on cleaning your printer:

hope this helps a little bit for future refs. remember that using good paper helps print quality and lessens printing problems. also, when you take a stuck page out of a printer, doing so gently will help ensure little scraps of paper do not tear off paper edges and get stuck in weird spots. it some times helps to gently, manually, roll the feed rollers a full turn around in the printer, too. patience pays! -JW50

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Hp psc 1315 paper jam


. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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1 Answer

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duplex area related jam in other printers. is problem only occurring in tray 1. If so, there is a problem with the tray. If it's happening from tray 1 and tray 2, replace try replacing transfer belt.

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1 Answer

Paper Jam on

most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck

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