Question about Microsoft Xbox 360 Console

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Help why can't i connected to xbox live

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  • bobashton Dec 23, 2007

    Turn on colsole and it tells me i am disconnected from xbox live....ive tried signing in, it tells me to go to u guys to figure out whats wrong....ive unplugged it and plugged it back in, and tried all connections...nothing is working...ummm...HELP!! :)

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You should to the " Test Xbox Live Connection " and find out what's wrong and it gives trouble shooting tips and other stuff
How to do it
1) Xbox button in middle of controller
2) Settings
3) Chose Network Settings
4) Test Xbox live Connection

Posted on Mar 28, 2009

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Call 1-800-4myxbox they are microsofts experts.

other things you can try are unplugging your modem and waiting 3 minutes wiat till all lights are on then try xbox live again it would help if you tested your connection and could tell what it failed on then i could pinpoint the issue and provide better help.

Posted on Jan 13, 2008

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SOURCE: xbox live

Hey killerblue1, and Guest
It's somewhat a vague question, but I'll try my best to give you some options. I'm going to assume that your friend doesn't have an xbox 360, and you brought yours over to play, so I'm gonna go by that scenerio.

Try this, once you plug in your xbox360 to the network, which I'm assuming you have it set to be Modem --> Router --> Xbox.

Unplug the power from both the router and the modem, leave it unplugged for about 30 seconds, and then plug them back in, starting with the modem.

turn on the xbox, and see if it works for you.

If it doesn't, try this method:


Update the firmware on that router. I had the same issue with my xbox360. It's quite easy to do. Go to the manufacturers website of the router, and just do a search for, 'firmware'. Then, once you download the file, open up the console to your router.

It usually something typed in the browser like, 192.168.0.1, etc. Login, and update the firmware.

If that doesn't work. Get ahold of sony, maybe even checking their site. They may need some specific ports opened up on the router to allow specific packets to go through the network.

Hope this helps.

-chad

PS: If all of this doesn't work, please attempt to test the connection, and post back what step it fails on. It can be easily narrowed down to what is causing the issue if you do.

Posted on Dec 11, 2007

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