Question about Microsoft Xbox 360 Console

2 Answers

Help why can't i connected to xbox live

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers
Re: help

You should to the " Test Xbox Live Connection " and find out what's wrong and it gives trouble shooting tips and other stuff
How to do it
1) Xbox button in middle of controller
2) Settings
3) Chose Network Settings
4) Test Xbox live Connection

Posted on Mar 28, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 121 Answers
Re: help

Call 1-800-4myxbox they are microsofts experts.

other things you can try are unplugging your modem and waiting 3 minutes wiat till all lights are on then try xbox live again it would help if you tested your connection and could tell what it failed on then i could pinpoint the issue and provide better help.

Posted on Jan 13, 2008

1 Suggested Answer

  • 54 Answers

SOURCE: xbox live

Hey killerblue1, and Guest
It's somewhat a vague question, but I'll try my best to give you some options. I'm going to assume that your friend doesn't have an xbox 360, and you brought yours over to play, so I'm gonna go by that scenerio.

Try this, once you plug in your xbox360 to the network, which I'm assuming you have it set to be Modem --> Router --> Xbox.

Unplug the power from both the router and the modem, leave it unplugged for about 30 seconds, and then plug them back in, starting with the modem.

turn on the xbox, and see if it works for you.

If it doesn't, try this method:

Update the firmware on that router. I had the same issue with my xbox360. It's quite easy to do. Go to the manufacturers website of the router, and just do a search for, 'firmware'. Then, once you download the file, open up the console to your router.

It usually something typed in the browser like,, etc. Login, and update the firmware.

If that doesn't work. Get ahold of sony, maybe even checking their site. They may need some specific ports opened up on the router to allow specific packets to go through the network.

Hope this helps.


PS: If all of this doesn't work, please attempt to test the connection, and post back what step it fails on. It can be easily narrowed down to what is causing the issue if you do.

Posted on Dec 11, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do i connect to xbox live.

First off (may sound silly) Make sure you have your Xbox connected upto your Modem via USB or Ethernet, make sure your Xbox is connected to the net by going to the dashboard then select JOIN XBOX LIVE then follow the on-screen instructions

PS It costs a fee to join/use xbox live :P

Hope this helps!

Join Xbox Live link :)

Dec 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Damn Xbox

You might be banned from Xbox Live. If not then you could buy a new wireless modem.

Oct 25, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Live

I believe i found a tutorial on how to hook up your Xbox Live via Wireless.

Have a look and tell me if you need any help with the terms

Hope it Helped,

- Josh

Oct 19, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox live failed

This site has good information relating to connecting your xbox 360 to xbox live wirelessly with laptop or modified router and improving xbox live NAT rating:

How to connect to xbox live wirelessly

Aug 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 elite

hey do u have the rite cables and do u have dsl if u have and alarm hooked 2 the phone line that might be the problem also

May 25, 2008 | Microsoft Xbox 360 Elite Console

3 Answers

Xbox 360 to wireless laptop

Make sure ethernet cable from XBOX 360 is connected to one of the 4 access ports on the back of the router.

Mar 16, 2008 | Microsoft Xbox 360 Console

7 Answers

Connecting to xbox live failing

The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.

Dec 22, 2007 | Microsoft Xbox 360 Console

1 Answer

My Internet Connection for XBOX Live?

Hi Mate, i used to use the original xbox on live its best with 1mb broadband or above, and alot easier to use it if you buy a router ie wired or wireless whatever you can afford. its great fun. and yeah 256k would be the minimum. and you can get more information here, hope you have as much fun as i had with the xbox :-) John

Jan 04, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

65 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides