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Failing hardware installation occurs in XP Operating System see next solution:
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If your PC has windows XP sp2 or later and Windows Media Player 11 try to do these steps: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
Please try these steps: You don't need any driver software, if your pc has windows xp sp2 or later and Windows Media Player 11. 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
If your pc has windows xp sp2 or later and Windows Media Player 11, please try this procedure: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
You don't need any driver software, if your pc has windows xp sp2 or later and Windows Media Player 11. If you have problem with your device follow this steps: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
You don't need any driver software, if your pc has windows xp sp2 or later and Windows Media Player 11. If you have problem with your device follow this steps: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
If your PC has windows xp sp2 or later and Windows Media Player 11and f you have problem with your device follow this steps: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
This advice can help if your player can work correctly. Thanks. gylacz
You don't need any driver software, if your pc has windows xp sp2 or later and Windows Media Player 11. If you have problem with your device follow this steps: 1. Connect the player to the computer. 2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed. 3. Select Hardware tab, and open Device manager. 4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX. 5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed. 6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next. 7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method. 8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option. 9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed. 10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.
See if your players hold button is on and when you connect it to your pc, hardware update wizard comes up, in tat choose the second option(ie install from...(advanced) and click next and choose 'dont search i will choose the driver to install' and press next.... check show compatible hardware choose usb mass storage and there you go.....
if you have a problem about MTP Device and wont be able to show in your "My Computer", here are tips that may help you fixed your problem:
*First- Uninstall the MTP Device Driver in your system.(Right click My Computer then manage, then click Device manager at the left part, then after that, find MTP Device in your right part, then click and Right click the name of your MTP Device then uninstall.) *Second- Reconnect the device and then after a pop-up show which says, New hardware found, click install the driver in a specific location, then choose the bottom option and then choose Storage Device. *Lastly- Turn On your Device and search it in My Computer.
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