Question about LG DR787T DVD Recorder

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DVD TRAY KEEPS ON OPENING AND CLOSING CONTINOUSLY

DVD TRAY KEEPS ON OPENING AND CLOSING CONTINUOUSLY UNTIL MANUALLY PLUGGING OUT THE POWER CHORD. THE PROBLEM IS THAT THE DVD RW WONT READ CAUSE OF THE OPENING CLOSING OF TRAY THE WHOLE TIME. I NEED TO SAVE SOME FOOTAGE RECORDED ON THE HDD...... IS THERE ANY WAY OF GETTING AROUND THIS PROBLEM

LG HDD/DVD RECORDER RH278

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Hi, I have exactly the same thing. Happened before but went away when I got bored trying to fix it. This time I phoned LG support and they said take it back to Comet (they have bought out their servicing). End of conversation. Polite but firm.
Appalling support via their websites, appalling products. Never again.

Posted on Apr 24, 2010

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Posted on Jan 02, 2017

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When tray gets messed up, the drive wheel (with pegs that interlock with pegs on the tray) needs to be such that the tray slides in and out freely. Push tray all the way in. Turn on.

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To open the DVD tray: -
1. Remove Power
2. Invert the player, and look for the slot (about 2.5cm long) near the front of the player under the tray.
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If you look at the dvd/rw drive..on the side of the button of the drive...you will find a very tiny hole so take a paper pin and insert it in the tiny hole if the drive is opened great!!! otherwise get it replaced as the dvd/rw drives are not costly thesedays..

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Opening a CD or DVD drive to retrieve a disc
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  • If the door still will not open, do the following:
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