Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)
I have the Motorola modem from Comcast, and I have done all the reset instructions that they give you. The modem seems to be working fine and Comcast shows it as "online", but it is not recognizing the two computers I have it connected to. All the lights are on on the modem, except the light for PC's. I am using a Belkin wireless router, and I have tried plugging the PC's directly into the modem and they still won't recognize them.
What else can I do?
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Posted on Jan 02, 2017
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