Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

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Delayed Write Failure - WD Mybook

Got a delayed write failure 2 days ago from my Mybook 500GB. Didn't think much of it. Stupid me. The next day I went to bed after starting a render to wmv from an AVCHD (MTS) file in Vegas 9. Usually takes a few hours. Next mornning my PC would not recognize the drive. Vegas 9 frozen at 17% complete. Bought a new USB cable. Too simple for that to work. Went to the local PC repair joint. They will take it apart in order to either a] replace the case and controller board (all in one) which is an off the shelf replacement enclosure; or b] send it out for data recovery. If it's b then the bill is about 1,000 bucks because you also have to cover the cost of the new external drive to which the data will be transferred. These are family movies that I cannot give up. Only half are backup up to DVD. Anyone with similar issue welcome to comment.

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Posted on Oct 05, 2009

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3 Answers

Hiii... I am having a 500 G.B. external hard disk. whenever i want to perform any operation on it such as "Copy to PC" or "Copy From PC"... it displays an error message after some time...


This is Microsoft's answer to this problem.

This error typically occurs when the "Enable write caching on the disk" feature for your hard disk is turned on.

However, if the "Enable write caching on the disk" feature is turned off, this error can occur because the Ultra Direct Memory Access (UDMA) hard disk controller may be configured in either of the following ways:
  • You are using a 40-wire connector cable to connect the UDMA drive to the controller instead of the required 80-wire, 40-pin cable.
  • The BIOS settings are configured to force faster UDMA modes.
For more information about the delayed write failure, go to the "Delayed Write Failure information" section.

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1 Answer

Getting delayed write failure error


Problem with connection - try changing USB cord and try different port. for better performance - connect to USB2.0 port

Nov 18, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

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WD My Book-Delayed Write Failed-Can't access-Files deleting!


Hi when you buy a hard disk you do not get instructions on how to change from FATS to NTFS. Your hard drive is set to FATS by default,which limits you tranferring files up to 4GB.If you changing to NTFS does 2 things. 1.you can transfer bigger files.
2. You will lose all data on the drive so you have to save any files to another drive ect
To change to NTFS, go to Start then Right-click on My Computer and select Manage. Under Storage click on Disk Management. Now find your hard drive in the list and Right-click on it and select Format. Under File System change the Answer to NTFS and leave the Allocation Unit to default.Click on Perform Quick Format if you want. click OK and confirm your OK with losing all data on the drive,and your done.
Regards Bill

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1 Answer

WD 500GB MyBook stopped mounting on MacBook Pro


Have you tried it in another computer? I think these kind of problems can sometimes be caused by USB voltage problems, especially if your MBP has an old battery (I believe the battery is used as a power buffer to keep size of transformer down). If that doesn't work, see if you can find someone with the same HDD power supply and try switching that over. Failing that it's data recovery, you may be able to do this yourself by switching the actual hard drive into a new enclosure.

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ELECTRICAL ISSUES


have ya checked the belt for proper tension, controls the alt an the ac compressor

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1 Answer

Hard disk won't start up anymore, no leds burning. Drive makes a sound like it is turning and sort of clicks. That's all. Few days ago there has been a thunderstorm, and a power failure in the part of


It sounds as though the drive has failed. A hard drive making clicking noises is never a good thing, often indicating a problem involving the read/write head and its servo.

To see if the drive has failed (I believe you mentioned you have a mac?) connect the drive and go into disk utility. If the drive is listed to the left, you may be able to format it. I fear, however, this will not be the case and the drive has failed.

You may or may not be able to recover your files, via data recovery specialists, though these tend to be costly.

http://www.drivecrash.com/ is one such data recovery service you may want to look into.

If you would like to try software recovery on your own, I recommend Data Rescue II (http://www.prosofteng.com/products/data_rescue.php) You can use the trial to see if your data can be recovered.

Good luck!

May 29, 2009 | Western Digital 500GB My Book World...

1 Answer

MYBOOK PREMIUM HD Delayed write failure?


Most likely the drive has bad sectors. You should get it replaced it and don't store any valuable data on it.

Jul 29, 2008 | Western Digital My Book Premium ES...

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Maxtor OneTouch 500gb external; delayed write failure, etc., on disconnect


* Mac OS: la función VD Video no es compatible a través de VOB/IFO (carpeta Video_TS). El tamaño de archivo DVD ISO no puede superar los 4 GB. El sistema de archivos FAT32 / MS-DOS no admite tamaños de archivo mayores que 4 GB. No intente formatear la unidad en el sistema de archivos HFS+, ya que no es compatible en el modo TV.

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7 Answers

MyBook Failed - Not Sure I Want Their Replacement


I have 6 My Books I use for various types of data storage (2x 1Tb and 4x 500GB). I experienced problems with 2 of the 500GB drives over the last 3 months. Speaking with a tech at Best Buy, apparently the problems are common and are related to heat buildup inside the case.

I think the problem is not with the drive itself, but rather with the compartment (specifically with the USB or Firewire interface). The failures I experienced are intermittent: Windows does not recognize the drive and starts displaying an error about an "USB device not recognized". The first time this happened I let the drive sit and cool, and it worked again. I tested it for bad sectors and it came back healthy. Then after about a day of use, the same USB error hapepned and the drive became unreadable again. If you open the enclosure, remove the hard drive, buy a different enclosure in install it, I think it will work and you will get your data back!

Fortunately, I always do a back up a backup so I did not lose anything. Needless to say, however, after this kind of unreliable behavior, the drives are going out the door and I will replace them with a SCSI external disk enclosure. More expensive, but reliable. I will eventually ask WD to replace the bad ones, but I am not sure I will trust them.

As for NTFS vs FAT, you can re-initiliaze the drive with NTFS using DIsk Management without a problem. I did this to all of mine (usign WInXP Pro).

Mar 26, 2008 | Western Digital My Book Essential Edition...

1 Answer

How do you set up multiple WD Anywhere users on the network to share the same MyBook World Edition


hey,

-No WD Anywhere allows 5 users I think.
This could only be the solution, if you installed WD Anywhere on other PCs before

Check out the MioNet site, think they give options for new users.
if this is not the problem, I don't have a solution by now.

bye

Feb 08, 2008 | Western Digital 500GB My Book World...

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