Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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DC17 Animal - loud noise in roller bar

I have a DC 17 Animal vacuum - a small bag was caught in the roller bar and now it is making a loud knocking noise when the roller bar is engaged. The noise does not happen when the vacuum is set to floors.

I've read / heard there is a clutch that can be reset on the roller bar. Is this something that I can fix? Or does this have to be sent into a shop to be fixed?

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We were able to get in touch with the Dyson support people and they told us this model doesn't have a clutch in the roller bar. The support person helped us walk through looking at the vacuum and it turns out the belt was stripped and they are sending us a new replacement belt. Case Solved!!

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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