Question about Kenmore Washing Machines
This is a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine. It doesn't use belts.
First, see the Sears parts site for your washer:
You can also get basic operating manuals (PDF files) on this site.
Also see the Whirlpool / Kenmore PDF on how these washers work including a troubleshooting section.
If it neither drains nor spins, the first thing to check is the Lid Switch. This prevents the machine from draining and spinning if the lid is open.
I assume that you cannot hear the motor trying to turn.
To bypass the switch, you only have to disconnect the power to the washer, remove the two plastic clips from the console, remove the two screws under the clips, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part.
If the washer still won't spin, but does agitate, the problem points to the transmission "neutral drain" assembly. The Whirlpool PDF shows how this works.
If the problem points to the transmission, you'll have to remove the transmission and get to the gears.
Following is a description of removing the transmission. You don't need to remove the agitators and drive tube assembly.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit (around $15.00), put everything back together carefully and the problem may be solved.
Following is a Whirlpool parts list for commercial washers although the consumer model used the same part numbers.
Posted on Oct 05, 2009
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Posted on Jan 02, 2017
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