Question about Canon PIXMA MP160 All-In-One InkJet Printer

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I keep getting error 5100 when I attempt to print..I have unplugged,checked cartridges, reset,still get error message

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Error 5100 is "carriage jam" error. Open the cover and check the carriage road.

Posted on Oct 06, 2009

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3 Answers

Print head jam


Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
  4. Remove any obstructions that may prevent the printhead carriage and ink cartridges from moving to the center position.
  5. Close the access door.
  6. Connect the power adapter to the printer.
  7. Remove the ink cartridges from the printhead.
  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
    black%20ink%20cartridge_generic.jpg
  10. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    color%20ink%20cartridge_generic.jpg
  11. Close the printer access door.
  12. Press OK to clear the error.
  13. Make a print.

May 06, 2014 | Kodak Office Hero 6.1

1 Answer

Canon mp390 manual


We suggest you first attempt the basic/universal Canon ink level reset procedures before attempting any of the more advanced procedures provided on our Inkjet411 site*

A. Standard Ink Level Reset Procedure (printers without LCD display):
[ Refer to the 1st support video: http://inkjet411.com/?page_id=62 ]
1) At computer screen message, select 'Stop'/'Reset', 'OK', or 'Resume'.
....or....
2) Select 'Stop'/'Reset', 'OK' or the 'Resume' button (triangle-circle icon) on your printer for 5-8 seconds:
- Printing may continue under the 'ink out' condition.

B. Standard Ink Level Reset Procedure (printers with LCD display):
[ Refer to the 2nd support video: http://inkjet411.com/?page_id=62 ]
1) Install cartridge and start print job.
2) After first message appears, click 'OK' to continue. Printer should start printing.
3) If second message appears and printer's LCD screen displays error code "E", then DO NOT click 'CANCEL PRINTING'.
4) Press and hold down 'Stop'/'Reset' button (triangle-circle icon) on your printer for 5-8 seconds. Printer should start printing.

If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. E13 or V162 for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.

*If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533

To verify the Canon printer is functional, install a brand new cartridge in it - this will 100% confirm whether your refilled, compatible or remanufactured ink cartridge is faulty or not.


For information on North American Canon ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Aug 12, 2013 | Office Equipment & Supplies

1 Answer

Error 5100 what do i do???


Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the print head and cartridges.
This error can be difficult to solve because various things can cause it.

Since this is a new printer, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and print head are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've n

Sep 08, 2011 | Office Equipment & Supplies

1 Answer

Hi, when I power up my MP630, there is a loud clacking sound and then I get an error code of 5100 of 5C20. There is no paper jamed - can you help?


Error Code 5100
It can have a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. The purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on)

Error 5200:


Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.




Jul 09, 2011 | Office Equipment & Supplies

1 Answer

5100 error message on canon pixma mp130 - cannot clear error please help


Hello,

This is a generic error for a problem with the print carriage. Unplug for 30 seconds then replug, clean the cartridge's contacts, check and make sure the encoder strip is not out of place behind the carriage. Do a full cleaning of the print head manually:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If none of that works, most likely you need a new print head

Rate my answer then, please

Jul 06, 2011 | Office Equipment & Supplies

1 Answer

Error code 5100 i have turned off machine, unplugged at electrical source. After 30 min replugged in to electrical source, turned on printer. Pressed print button. Machine processes for a few minutes...


Hello and Welcome

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed

Further assistance i am here to help

Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using Fixya


Mar 11, 2011 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I am getting error message 5100....can't locate the manual...Any ideas? Thanks!


Error 5100 indicates "carriage jam". The carriage is the assembly that contains the print-head and ink cartridges. This error can be difficult to solve because various things can cause it.

Make sure the ink cartridges and print-head are installed properly. Remove them and re-seat them.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before. If this does not work, unplug, wait 3-4 minutes, then re-plug in.

Jan 15, 2011 | Canon PIXMA iP1600 Printer

1 Answer

Hello, I have a Canon Pixma MX860 all in one copier printer that just began to display error #5100. All the ink cartridges are full. How do I reset the printer so that this error will not be displayed...


Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps1

Dec 18, 2010 | Microscan MS-860 Fixed/Industrial Barcode...

1 Answer

I have a cannon printer mp160. I'm trying to print a document but I keep getting a service error 5100 message


Hi there,

Service Error 5100
Cause : The movement of the FINE cartridge Holder is blocked.

Action : Clear the paper jam or foreign object that is preventing the FINE cartridge Holder from moving, cancel printing from your computer, then trun OFF the machine and turn it back ON again.

Hope this helps. Pllease rate my Response.
Thanks.
Have a good day.

Nov 26, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

I get ERROR 5100 message for my i350 printer...of course it will not print. How is this fixed? Please help.


I had the error code 5100 for my canon pixma ip6220d printer and all it was a pen in the track of the cartridges. I've been looking for that pen for awhile too. So I would say look for something in the way of the cartridges. Hope this helps everyone.

Aug 03, 2008 | Office Equipment & Supplies

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