Question about Umax Astra 3400 Flatbed Scanner

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Unlock the lock button

Got problem with my scanner, i had been repeating hte process of uninstalling , booting, installing and plugging out hte scanner... a message always says unlock the button of hte scanner.. i have done so... i almost screwed it up and pulled out the lock button yet it always ask me to unlock it.. my scanner is umax astra 2500... can u help me

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  • Anonymous Feb 08, 2008

    Can you provide me drivers for Umax Astra SE scaner?

  • Anonymous Aug 23, 2008

    can´t seem to unlock agfa snapscan e50. any leads?


  • Lenny Schwartz
    Lenny Schwartz Apr 11, 2009

    hi
    i have a 3670 hp scanjet scanner and i have these blue streaks when i scan a photo.hp said its because my scanner is locked how do i unl-
    ock it?there no button that i can see to do this on the scanner.what
    can i do?im on xp on a dell demension 1100 computer.thanks



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  • 62 Answers

Can you tell me what OS you are running? XP ME Vista? Also, can you find out what version of the drivers you are installing?

Posted on Apr 29, 2008

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1 Answer

How do you unlock mouse on Laptop Toshiba? It is locked in the middle of screen.


is your mouse a lead or wireless mouse??? make sure the lead is securely seated make sure batteries are charged and the usb device is insereted correctly
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer if your mouse works in safe mode
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or
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During the boot process you will see on the screen to press a certain key to enter setup
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I have a Canon DR-2010C scanner that I just recently purchased. It works fine for a time and then it just locks up during scanning and after it locks it will not work again and gives an error message that...


Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software.

1. Open the Windows Control Panel.
2. Open the Add / Remove Programs window.
3. Locate the listing for the software and remove it. When prompted to remove the camera drivers files, click Yes.

Now download the latest version of the software for your OS from the manufacturer's website.

The following is the procedure for a 'clean boot'. I am assuming that you have XP. If you have a different OS, just let me know and I will send you the appropriate procedure to boot clean in that OS.

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After restarting, reinstall the downloaded software. Next, do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer

Hope that helps...Should you have any further questions, please feel free to post them here.

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I just installed my new Canon LiDE 110 scanner. I slid the lock button to the unlock position. When I try to scan, I get the following error: "Release the lock switch, detach USB cable and...


mbrindle is great!!!! Many thanks - I was just about to take it back as I thought the scanner was defective. Would never have thought i had to do that. Thanks!!!

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I have a Pro-95 scanner that I enjoy alot, the problem is that the keypad seems to be locked, sound and squelch work fine but not a single button, I've tried the reset button several times. Any help would...


Look at the keyboard and find the button the shows the symbol for a key and a symbol for a light bulb. Press the FUNC button and then the key indicated above. The words key unlocked should appear in the display. Repeat the process to lock the keys again.

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All channels are locked out. how do I get them unlocked


If all else fails, you can RESET or INITIALIZE the scanner to bring it back to normal operation.

To RESET:
- Power the scanner OFF
- Power the scanner back ON
- Insert a pointed object (paper clip, penpoint, etc.) into the RESET hole on the back of the scanner
- Gently press and then release the RESET button inside the hole.

NOTE: RESET will NOT erase the data that you've programmed into the scanner.

If RESET doesn't clear the problem, you can carry out the more drastic INITIALIZE process.

- Power the scanner OFF
- Power the scanner back ON
- Press 0 after the scanner completes its boot routine
- Press 1 after the menu appears
- Press ENT

DO NOT power the scanner OFF until the INITIALIZE process is complete (M000 and Bank 0 Ch 00 appear on the display). The INITIALIZE procedure will reset the scanner to original factory settings and erase all data that you have programmed.

BillB

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My epson 3490 photo scanner isn't working theres a red light on the front of the scanner which is flashing


If the start button light is flashing red, it is because of one of the following problems:

  • The scanner is not connected to your computer properly or your software is not fully installed.
  • The transportation lock is locked. Slide the lock to the unlock position.
After trying these solutions, unplug the scanner to turn it off, then plug it back in.

Sep 30, 2009 | Epson Perfection 3490 PHOTO Flatbed...

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Have you unlock the scan optic? Its usually located at the bottom of the scanner

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Xerox One Touch 2400 - Problem please help


Shut the computer down.
This makes sure the message is cancelled
Unplug scanner.
move the lock to -unlock
plug scanner in
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tell us what happens

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1 Answer

Installation problems


Did you plug the scanner in before installing the software? Common mistake... Disconnect the scanner, uninstall the software completely, re-boot, open up the Device Manager, Click View-->Show Hidden devices--> Look for any scanner related drivers that are still installed for the scanner (they will moste likely be grayed out since it is unplugged) and uninstall them (Right click-->Uninstall). Re-boot again, install the software, wait for the software install to prompt you to plug in the device. Follow the quick start guide if it came with one. Check the manufacturers web site for updated drivers, software for you model.

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Scanner not working


Hi, there are a couple of things you may want to try. Some of these if not done right might make you loose access to your scanner, proceed at your own risk. 1) really lock your scanner before booting to windows, then proceed to scan, then it will tell you that is locked, follow directions, remove, unlock, plug back, proceed to scan; or 2)use a different USB port (front and back/side); or 3) download and use (preferably new) drivers @ http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900 or use the CD installer that came with the product. Uninstall your scanner: right click My Computer, Properties, Hardware, Device Manager, look for your scanner, right click, uninstall. or Start, control panel, add/remove programs, remove your scanner programs. You have to reinstall them all again (better with new drivers). Hope this work for you and good luck.

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