Question about Brother MFC 9700 All-In-One Laser Printer

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I have a Brother MFC 9700 that is making a loud noise like something is stuck in a fan when I turn it on. It goes off after about 20 seconds and then starts again when trying to receive a fax. The paper jams, and then the problem repeats itself.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: I have a brother MFC 8440

Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.

Posted on Sep 14, 2008

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  • 3 Answers

SOURCE: Brother MFC-8400

I found out what the problem was with my machines. It is the gear at the end of the fuser roller. I was able to buy the part at Agson.com and I repaired 3 machines myself. It was quite complicated, but after I did the first one, the other two took only minutes.

Posted on Jan 14, 2009

  • 133 Answers

SOURCE: message on brother MFC7420 "back door open" when it's not

Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Posted on May 29, 2009

  • 13433 Answers

SOURCE: Brother MFC-9420CN Paper Jam Error message w/ loud grinding noiz

please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 11, 2009

komguy
  • 2306 Answers

SOURCE: clicking noise with MFC-8640D

Make sure that the paper guides in your paper tray are not holding the paper too tight against the front of the tray, there should be about 1/16 inch play so that the paper can be lifted to the roller easily. Also take out your toner and drum and turn it on, if the grinding noise is gone you may need a new toner, some refilled toners are too tight to turn properly.

Posted on Jun 24, 2009

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1 Answer

Info bar says change drum soon.


This is something you can replace, its a consumable, the model number is DR-400, and can be purchased pretty much anywhere that sells brother products.

To see how to replace the drum please follow the link below.

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000054/faq000154_024.html?reg=us&c=ca&lang=en&prod=mfc9700_us

Apr 12, 2010 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Brother MFC 8220 -- paper keeps getting stuck in the drum. Replaced drum but still happening. Makes a loud noise when trying to print.


sounds to me like your fuser gear has broken. look for your exit rollers. they're right where your paper exits the machine. while watching them closely, open door, then close so that machine goes through its little warmup. if you don't see those rollers turning, chances are very good that your gear has broke.

hth,
razors

Feb 01, 2010 | Brother MFC 8220 All-In-One Laser Printer

1 Answer

Clicking noise with MFC-8640D


Make sure that the paper guides in your paper tray are not holding the paper too tight against the front of the tray, there should be about 1/16 inch play so that the paper can be lifted to the roller easily. Also take out your toner and drum and turn it on, if the grinding noise is gone you may need a new toner, some refilled toners are too tight to turn properly.

Jun 24, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

I need to resend busy faxes with my MFC 9700


Yes, scroll through the set-up menus and set Number of Redials

Mar 06, 2009 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Brother mfc-9700 buttons quit working.


make sure you don't have a button stuck in the down position. it will lock up control panel. if all else fails, try unplugging for a couple of minutes.

hth,
razors

Feb 25, 2009 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Brother MFC 8440 makes very loud noise when printing/copying


Very commonly a broken gear on the right side of the fuser. Replace the fuser and this will fix your issue. Let me know if you need a part number and pricing.

Good luck!

Dec 20, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Brother MFC 8460 N, all in one copier. Loud clicking noise (from tray area) when trying to make a copy, it will not do a copy now, says to load paper - tray has fresh, higher quality paper in it. Is this...


Make sure the stopper in the paper tray is snug against the paper. sounds like the paper is not properly in place and the tires are making the noise.
Could be it's trying to lift the tray and it can't, determine why; something stuck, out of place,

Jul 21, 2008 | Brother Office Equipment & Supplies

1 Answer

Brother MFC-9700 error message says "reinstall cassette #2 properly". It is installed properly. Turned machine off. looked inside, no paper jambs, cassette seems to be okay, reinstalled just...


I just experienced the same issue, and from research it looks like there is an optional second paper cassette that you can purchase. If it is set to have the second cassette turned on and you don't have that option the machine is looking for something that does not exist. In my case cassette #2 was turned on via the menu (Menu, Option 1 (General Set-up), Option 5 (Cassette #2), make sure it is set to "off"). Once Cassette #2 was set to off the machine started working properly again.

Jul 10, 2008 | Brother Office Equipment & Supplies

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