Question about HP Officejet J5780 All-In-One InkJet Printer

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How do I fix a paper jam if I can't get under the cover

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On the back side of the unit there is a tab. Pull on it, it should come off easily. You will see the paper then and can pull it out safely. Never pull the paper from the front!

Posted on Oct 05, 2009

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Posted on Jan 02, 2017

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How do i sort out my jammed paper for my samsung multifunction xpress laser printer m2070w please


pull out the toner cartridges and see if paper wedged under the cartridges. Pull out the drum unit see if paper wedged under it.
Check back of printer . may may a cover where paper turns around may be jammed in this location also. check paper tray pull it out see if paper jammed at paper pickup point.
Check printer user manual for clues on how to clear paper jams
page 91
http://downloadcenter.samsung.com/content/UM/201512/20151210113455258/EN/english.pdf

Jul 03, 2016 | Samsung Office Equipment & Supplies

1 Answer

Unable to print 70


  1. Open the Outer Back(Rear) Cover (1) at the back of the machine. Pull the jammed paper out of the machine.

    jam03.gifjam04.gif
  2. Close the Inner Back(Rear) Cover (1) if it is open as shown in the illustration.

    jam06.gif
  3. Close the Outer Back(Rear) Cover. Make sure the cover is closed properly.
    jam07.gif
  4. Pull the paper trays (1) out of the machine.

    jam01.gif
  5. Push the two green levers up on both sides.

    greenlever.gif
  6. Pull out the jammed paper (1) and press Stop/Exit.

    jam02.gif
  7. Push the green duplex unit up.

    greenduplex.gif
  8. Reset the machine by lifting the scanner cover from the front of the machine and then closing it.
    If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

  9. Using both hands, use the plastic tabs on both sides of the machine to lift the Scanner Cover (1) into the open position. Make sure that there is no jammed paper left in the corners of the machine under the plastic covers.
    jam08.gif

    Note
    • If ink gets on your skin or clothing immediately wash it off with soap or detergent.

    • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

    • If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Press Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.

    jam09.gif
    1. Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1).
      jam096.gif
    Caution Be careful not to trap your fingers under the scanner cover. Always use the finger holds provided on both sides of the scanner cover when opening and closing it.

    1. Push paper tray #1 and paper tray #2 firmly back into the machine.

    Note Make sure you pull out the paper support until it clicks.

    jam11.gif

Nov 11, 2011 | Brother MFC-6890CDW Printer

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

I have a paper jam and it says to open the front cover, put the front cover just shows the ink cartridges and there is no visible paper jam. how do i find the jam and remove it? It's a canon image...


Hi,
The paper jam could be in three places.
First:

Open the cover of fixing section, its above bypass, and check for jamed paper

Second:

Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.

Third:

In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.

Hope that helped

Jul 07, 2010 | Canon ImageRunner 1600 Copier

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Paper jam


THE PAPER IS INSIDE BETWEEN THE ROLLERS AND YOU WILL HAVE TO REMOVE THE COVERS OR PAY SOMEONE TO FIX IT FOR YOU.

AS CHEAP A NEW PRINTERS ARE WITH INK AS HIGH AS THEY ARE, YOU CAN BUY A PRINTER CHEAP AT WALMAT,
LAST WEEK WE BOUGHT A NEW CANON FOR 29.99, IF YOU DONTS WANT TO HASSLE WITH IT THAN BUY A NEW PRINTER

Mar 31, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

Paper jam


make sure that the exit sensor is realese down.generaly u ca check the sensors not to have pull out 

Nov 11, 2008 | Canon Office Equipment & Supplies

2 Answers

Document jam


I had this totally annoying problem this morning. After looking for any obvious paper jams or small bits of loose paper, I tried several fixes: 1) open front cover, release levers that hold white rollbar in place, roll the bar forward to make sure nothing is stuck behind it, snap levers back in place; DID NOT fix the problem; 2) open top cover, remove print cartridge, look for jammed paper bits, close cover; DID NOT fix the problem; 3) unplug the machine, wait a few minutes, turn machine back on; DID NOT fix the problem. I even unplugged the machine, opened ALL the covers, turned the machine upside down and shake it to see if any paper clips, staples, or other objects have fallen inside the machine; DID NOT fix the problem. FINALLY, I pulled the paper feed tray forward, reached down to the feed rollers, twisted them a few turns, put paper back in the machine, and the "paper jam" message disappeared! This may not work for everyone, but it worked for me today, so I hope this helps someone out there to have a better day.

Oct 25, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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