Question about Computers & Internet

1 Answer

My brother has bought an old pc which is running on windows xp professional 2002 service pack 3. hes security protection ran out by the time he got the pc, so had no protection when using it for the past two weeks. he got all sorts of trojans, worms on hes pc. we cant get rid of them and now cannot get on the net. have try'd to reset computer back to factory settings but cant seem to do it. have try'd all the f keys on start up but nothing to reset the computer, plz help.

Posted by on

  • Hank May 11, 2010

    Hi, Did you try the system restore function in xp?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 29 Answers

You need to boot up with an xp pro cd
from there you can wipeout and reformat drive with windows
before you do that you need to get your xp key from the computer
any other way is just putting a band aid on it

Posted on Oct 05, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

Tip

What Does It Mean When Support for My Operating System Ends?


Microsoft Support for Windows Vista (with no service packs installed) ended on April 13, 2010, while support for Windows XP (without Service Pack 3 installed) ended on July 13, 2010. Windows 2000 support ended on July 13, 2010 as well.
There is no Service Pack 3 for the 64-bit version of Windows XP. If you're running the 64-bit version of Windows XP with SP2, you have the latest service pack and will continue to be eligible for support and receive updates until April 8, 2014.
If you are still running a version of Windows where support has ended, it means that version of Windows will no longer receive any updates from the Windows Update or Microsoft Update site. These updates are generally provided for security reasons to help protect the PC from harmful viruses, spyware, malware, and other malicious software. Windows Update also provides new drivers for your hardware that can improve the reliability of Windows.
Hackers love to take a security vulnerability in Windows and exploit it to their advantage. So, if a vulnerability is found in Windows XP or Windows Vista and you are not running the latest service pack, you will not be protected and will be at risk.

How Can I Tell What Service Pack is Installed?
Follow these steps to discover what Service Pack is installed:
1) Click on the Start Button
2) Right-click on either My Computer or Computer (depending on your Windows version)
3) Click on Properties
On this window, it should tell you which version of Windows along with which service pack is installed). It should also tell you whether you are running a 32 bit or 64 bit version of Windows.

Where can I download the latest Service Pack for Windows?
For Windows XP, click on the following link to download Service Pack 3

For Windows XP Service Pack 3 info, click below :-
http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

For Windows XP Service Pack 3 download, click below :-
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4

For Windows Vista, click on the following link to download Service Pack 2

Windows Vista Service Pack 2 info, click below :-
http://windows.microsoft.com/en-us/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

Windows Vista Service Pack 2 download, click below :-
http://support.microsoft.com/kb/935791

on Oct 04, 2010 | Computers & Internet

1 Answer

Iam not able to update my display drivers with windows xp servicepak 2


Probably your display chip vendor has stopped supporting Service Pack 2. They would be following Microsoft's lead - you must have Service Pack 3 to install new updates. If you have at least 768 MB RAM in your computer, I strongly recommend SP3. It runs faster and is more secure and stable. The catch is it does require more memory for proper performance, especially if you are running a real-time anti-virus protection program.

Jan 20, 2011 | Computers & Internet

1 Answer

1. Specifiactions for Gateway model ATXSTF PO4 Serial 0026888809 Windows XP pro 2. How to get a Win XP Pro program CD, orig lost. Product key TB8WR-H2BCK-YRFR6-9MC3G-B7QHW 3. What service pack was...


Your computer was shipped in April 2002.

From the manufacturer's web-site:

http://support.gateway.com/support/srt/allsysteminfo.aspx?sn=0026888809&refresh=1

is the information:

ub_clear.gifMicrosoft Software ub_clear.gif ub_clear.gif Microsoft Office [Part #7510859] yellow_arrow_little.gifSupport Docsub_clear.gif ub_clear.gif ub_clear.gif ub_clear.gif ub_clear.gif Microsoft Windows XP Professional [Part #7509595]
ub_clear.gifMicrosoft Software ub_clear.gif ub_clear.gif Microsoft Office [Part #7510859] yellow_arrow_little.gifSupport Docsub_clear.gif ub_clear.gif ub_clear.gif ub_clear.gif ub_clear.gif Microsoft Windows XP Professional [Part #7509595]
Microsoft Software
---------------------------
Microsoft Office [Part #7510859]
Microsoft Windows XP Professional [Part #7509595]
Order each part, by telephoning Gateway.

Once you connect to the Internet, run Windows Update, and Windows XP Service Pack 3 (SP3) will be offered as a download.

Aug 09, 2010 | Computers & Internet

2 Answers

My os is Windows xp Professional version 2002.I can't install ms Office 2007 the message is "need new version of your windows". what should I do without reinstal my windows? thanks


Install XP Service Pack 3 and try again.

Link:-http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e

May 20, 2010 | Microsoft Windows XP Professional With...

1 Answer

How do i run windows xp prof service pack 3 keeps saying sawpidll cany be found


It seems that the installation of your window xp service pack 3 through the device might be corrupt please try a different alternative or you can upgrade the xp professional if you have older version.

May 09, 2010 | Computers & Internet

2 Answers

What is the different between xp serrvice pack 1 and 2


A service pack is a collection of all updates released to that point, and often includes new features, as well.

The major enhancements in Windows XP Service Pack 2 include Security Center, Automatic Updates, Windows Firewall, and Internet Explorer.

Security Center is an entirely new feature provided by Windows XP Service Pack 2. The Security Center service runs as a background process in Windows XP and routinely checks the status of the following components:
1. Windows Firewall: Security Center detects whether Windows Firewall is enabled or disabled. Security Center can also detect the presence of some third-party software firewall products.
2. Automatic Updates: Security Center detects the current Automatic Updates setting in Windows XP. If Automatic Updates is turned off or not set to the recommended settings, the Security Center provides appropriate recommendations.
3. Virus Protection: Security Center detects the presence of antivirus software from many third-party organizations. If the information is available, the Security Center service also determines whether the software is up-to-date and whether real-time scanning is turned on.

When Security Center detects an important security condition (such as improper settings), it displays a pop-up notice in the notification area.

Windows XP Service Pack 2 provides several enhancements to the Automatic Updates feature, including the following:
■ The latest version of Automatic Updates offers expanded support for Microsoft products, including Microsoft Office.
■ Previous versions of Automatic Updates could download only critical updates. Now Automatic Updates can download updates in the following categories: security updates, critical updates, update roll-ups, and service packs.
■ Automatic Updates now prioritizes the download of available updates based on the importance and size of the updates. For example, if a large service pack is being downloaded, and a smaller security update is released to address an exploit, that security update will be downloaded more quickly than the service pack.
■ Automatic Updates is now more automated. The need for users to accept End-User License Agreements (EULAs) has been eliminated. Also, the user now has a choice of whether to restart the computer following the installation of updates that might require a restart. Updates that do require a restart can now be consolidated into a single installation so that only one restart is required.

Previous versions of Windows XP include a software-based firewall named Internet Connection Firewall (ICF). After installing Windows XP Service Pack 2, this firewall is replaced by Windows Firewall.
Windows Firewall boasts a number of enhancements, including the following:
1. Windows Firewall is now enabled by default on all network
connections.
2. Windows Firewall provides an interface for configuring global settings that apply to all the connections of the computer.
3. In Windows XP Service Pack 2, Windows Firewall supports a new feature that allows you to keep Windows Firewall enabled and also not allow any exceptions; only solicited traffic is allowed. This new feature is intended to create an even more secure environment when connecting to the Internet in a public location or other unsecured location.
4. In Windows XP Service Pack 2, a startup Windows Firewall policy performs stateful packet filtering during startup, so that the computer can perform basic network tasks (such as contacting
DHCP and DNS servers) and still be protected.
5. In previous versions, you could not apply firewall rules based on Internet Protocol (IP) addresses. In Windows XP Service Pack 2, you can configure Windows Firewall so that firewall rules apply to IP addresses (or IP address ranges), meaning that only traffic from computers with valid IP addresses is allowed through the firewall.
6. In previous versions, you configure permitted traffic by specifying the TCP and UDP ports used by a service or application. In Windows XP Service Pack 2, you can also configure permitted traffic by specifying the file name of the application. When the application runs, Windows firewall monitors the ports on which the application listens and automatically adds them to the list of allowed incoming traffic.

Internet Explorer:
Windows XP Service Pack 2 introduces a number of new security features to Internet Explorer 6. As with the rest of the enhancements introduced with Windows XP Service Pack 2, most of the updates to Internet Explorer are intended to provide better security.

Jul 16, 2009 | Microsoft Windows XP Professional With...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...