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When I press start lens comes out and immediately retracts

When I press start button the lens comes out but immediately retracts before I can do anything. Bertteries are new

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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t00nz
  • 4738 Answers

SOURCE: lens retract problem

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Dec 31, 2007

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SOURCE: lens stays open, won't retract when camera turned off

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

regards iversh
a very helpful rating is apreciated for answering ur query.....

Posted on Aug 19, 2009

BillB-SA
  • 2761 Answers

SOURCE: New camera with fully charged battery won't turn on

It may be something more serious, or your new batteries may be too low for the camera to work properly, but the problem you describe is frequently due to corrosion on the battery contacts inside the camera. Remove the batteries and wipe the camera contacts firmly with a clean cloth (heavy corrosion buildups may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment, clean the contacts at both ends of the batteries, and reinstall them in the camera. Assuming that the batteries are fresh/fully charged, this takes care of about 90% of the startup problems. I hope it works for you.

Posted on Sep 07, 2009

lock123
  • 6831 Answers

SOURCE: lens won't retract

Hello

The error you are receiving, is a lens error. If the camera is still in the warranty period, i would suggest that you take it back to point of purchase as soon a possible.

Unfortunately, it is a very difficult task to take apart your camera to get to the lens. The problem is probably that the lens itself dislocated from the socket it runs in. Can you hear a faint noise as well?

THe best advice i can give you is to take your camera in for repairs. I have worked on Lens errors myself, and, if not done correctly, you will end up with a totally useless camera.

This repair will cost you about $40 - $50 including labor.
Kodak will also give you the trade in option, where you will be able to trade in your camera, and buy a newer model for 30%- 40% cheaper.

I really hope this can be of help, i know how much that Kodak moment is worth!

Please feel free to let me know if you need any further assistance.

Kind regards
Andrea

Posted on Mar 05, 2010

  • 11967 Answers

SOURCE: press pwr button the lens extends lcd

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Mar 27, 2010

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1 Answer

My Canon camera turns it self off when I press the start button. the lens comes out & then the camera shuts down. When I restart it the lens retracts 3/4 & then comes right out & shuts down again. the lens...


hi, the camera must also be giving a lens error and must be making a whirring sound when turned on, hold the camera with camera off bang it with flat of hand , a few times , if this does not work , repeat it with camera on, even if this does not, when turning the camera on gently apply pressure on the front of the lens, do this just once , all the above fails , camera has to be service , lens unit may have to be changed

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Lumix DMC FZ35 Lens Opens and Retracts Continually When Turning the Camera on.


it sounds like it has slipped a gear in the lens.. you could try to manually push the lens in when it comes out and that might reset it but it also might break it.. best is to send it back to panasonic.. is a easy fix

Oct 01, 2012 | Panasonic Lumix DMC FZ35 Digital Cameras

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I have a Fuji finepix j38 that is appox. 8 months old. When I turn the camera on, the lens comes out, immediately retracts, and "zoom error" comes up on the LCD. I can view pictures, but can't take any. ...


I thimk your problem is that you have sand betwin the lens mechanism and that cause the immediately retract.you can try to apply air pressure near the lens but with care

Oct 05, 2010 | Fuji Cameras

1 Answer

It turns on but beeps 3 times then shuts off


Hello and Welcome to FixYa!
This indicates that the Camera lens is retracted, to D.I.Y be careful not to be aggressive with the Gadget If the lens is retracted, hold up the camera to your eye and look at the lens. If you see one end sticking out a little bit, push that side in and press the power button. It should work. If the lens isn't retracted, push the lens around until it is in its regular position. When you press the power button, it will retract and come out again and should work fine.
If the procedure above does not resolve the problem, your camera requires service, fill out our online service request form so that we can further diagnose and correct the problem.
I hope this will help you out, If you are still having issues/questions, do ask.

If you think I was of help, your token of appreciation in the form of rating will be esteemed.
Concerned, Nooh

Aug 13, 2010 | Samsung L100 Digital Camera

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try to use lithium batteries they are the stronger in the market, o just grab a fresh AA alkaline batteries, not the cheap batteries for clocks o remotes. otherwise it won't turn on

Oct 08, 2009 | Kodak MX1063 Digital Camera

1 Answer

Lens Error!


In My case, the lens was coming out part way a start up and pulling back in without camera coming on. Some times the screen would stay a dark blue and could not be shut off. Ensure batteries are new or remove and replace existing. Lens will come out part way and retract when the battery door is opoened and closed. Press "on" button and as the lens comes out touch and hold the lens, with a finger placing pressure on the side of the lens. The lens will stay out. With camera upside down blow into the sliding mechanisms of the lens. Grip the furthest most extened lens with two fingers and pull the lens all the way out with steading pressure. The pressure should be equivalent to lifting one to two pounds of bread with two fingers. Perform this with the camera upside down so that any dirt particles can fall out. A slight rocking (side to side motion) of the lens may help. Once fully extended, open and close the battery door. The lens should retract. Turn on the camera. A couple of ideas relatd to this problem 1) If the concentric circles of the lens are not even, this could indicate a large grain of sand. After lens is extended or partialy extended push the lens on the side where the largest gap is while the camera is upside down. This may provide a larger gap for the grain to fall out. 2) Dirty camera case. I turned my camera case upside down over a piece of white paper and was amazed at the particles of sand that fell out. I turned the case inside out and completely brushed and vacuumed the case.

Jul 13, 2009 | Nikon COOLPIX P60 Digital Camera

1 Answer

Shutdown sometimes fails - Lens retracts then immediately extends again


I am having the same problem with my camera. I have to take the batteries out to get it to shut down. I also cannot view my photos on the camera, when I try to turn it to view, it goes to shoot mode.

Aug 01, 2008 | Canon PowerShot S3 IS Digital Camera

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