Parts for ge 168947 (by 6 users)

I had the same problem. I called the Walmart corporate 800# to get parts and found out about the 2yr warranty. I knew it was less than 2 yrs old because I had a picture taken in my kitchen 12 - 18 mos earlier that showed my previous toster oven. They couldn't sell me the parts, but the guy said to take it back to the local Walmart and if they gave me any trouble to have them call him. Well, the "customer service" women at the local Walmart were down right hostile. How dare I return something 12 - 18 months after I bought it and without a receipt! But the guy at the corporate # was great and I walked out with a new oven, and a big smile. Now I need a new handle/feet for it because my wife turned the stove on and melted the handle:-(