Question about Apple iPod nano

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My ipod has frozen tried resetting but still not working

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  • teresasgizmo Oct 05, 2009

    where is the reset button

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What happens if any thing when you attempt to reset the Ipod?
Also if you have not already attempted to do so, I would recommend connecting the Ipod to your computer and iTunes to restore it to factory settings. Often this will resolve many common issues within the ipods software.
Please let me know if this does not resolve your issue.

Posted on Dec 27, 2009

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Like all electronic devices, iPods sometimes freeze and become unresponsive.
Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working.
All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated.
An iPod will appear frozen and unresponsive if this feature is activated.
A lock symbol will appear on your iPod's screen if it is in Hold mode.
Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button.

Press both buttons at the same time and hold them for up to 8 seconds.
Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen.
Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod.
Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it.
Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons.
Connect your iPod to its powerblock or a computer if it is still frozen.
Wait 5 minutes and then try to reset it.
Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.

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Step 1:
Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.

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Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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First, make sure the lock slider is in the proper position.  I know, obvious, but you'd be surprised how often this happens.
Next, slide the lock slider to locked and then back.  Then press and hold the Menu and Select (center) button for 6-8 seconds.  Try a couple times if it doesn't work the first time.  The ipod should reset and work.
If that didn't work, you can reset your ipod.  But first, try connecting the ipod to your computer and see if it goes into sync mode. If so, wait for iTunes to load and then eject your ipod in iTunes and see if it works again.
To reset your ipod, slide the lock slider to locked and then back.  Next hold the Play/Pause Button and the Menu button for 6-8 seconds.  You may have to try this a couple times.  The ipod should reset.
The last thing to do is to let your ipod discharge completely by leaving it at the frozen screen.  Once your ipod is out of battery, reconnect it to you computer or a power adapter and let it charge.  Then try to access it again or repeat the steps above.
Good luck!
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To user VIVS919, even though you lost the reciept you can call apple at 1-800-APL-CARE (1-800-275-2273) They should replace your iPod under warranty. {Just don't admit to any "accidental" damage}

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1 Answer

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First thing to try is a reset

To reset your iPod: 
  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.



If that doesn't fix it, continue here:
http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

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