Question about Canon PIXMA iP3000 InkJet Photo Printer

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Dissapearing yellow I have an interesting problem. I am loosing yellow ink for no reason. 6 days ago I refilled the yellow and blue cartridges as they needed refilling. We did some colour printing, not a lot, a few cards for rellies etc with only small images, and the yellow and black cartridges ran out (the black was quite low already), so I went and refilled them, and now, only 2 days later the yellow is totally empty again!! No printing at all done between those days. Sorry, 2 pages printed, mostly black with a little colour. I have checked the other cartridges, and the black is totally full, the blue is over half full and the red is half full. I have checked the print head and nothing seems to be wrong, so what is going on, and where can a cartridge and a half go? There is no ink under the printer and I can't see any sign of it in the printer, though I haven't pulled it apart yet (am considering this as it isn't under waranty anymore). Wondering what your input might be. David.

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  • David Van Oeveren
    David Van Oeveren Dec 25, 2007

    This is all good feedback, but I had the cartridge filled at an ink shop and from the ink shop to my place there was no ink in the bag. So it must have been sealed, so I just don't understand it.

  • harrytwat Dec 26, 2007

    I have the same problem but it is when I print the colours do not come out as they should be the pictures have a real yellow tone to them. When I print it seems to be using the yellow and black mostly for printing. I have done a test print and the blue test line seems to be a green and the reds are a pale red. I have carried out all of the print head maintaince checks amd cleanings but the problem persists.

  • Anonymous Jan 03, 2008

    yellow ink is very pale.Ran cleaning schedule several times.took out print head and dipped in water.

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I run about 100+ canon printers from s800 up to the new ip4500.
I have met and solved almost every problem I find described on the web. Your problem with the disappearing yellow ink can be only one thing. The ink cartridge has not been sealed after you injected the ink. If there is even the smallest avenue for air to get into the cartridge it will allow the ink to flow very rapidly back out of the cartridge and into the waste ink pads in the bottom of the printer. You won't be able to see a puddle of ink under the printer until much later when you have done many cleanings or installed many leaky cartridges.

Posted on Dec 25, 2007

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Leaking recycled ink pouring into waste pads in printer.

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Posted on Dec 23, 2007

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Hello,

Canon printers are the trickiest on this. They have a waste pad or waste reservoir in the printer body. A cartridge can drain out due to the plug not being firmly in place. I use straight dishwashing soap around the plug to gain a good seal and this dishwashing fluid then dries up and more firmly completes the seal.

The other thing that can cause a cartridge to leak out is refilling them above sea level. When done above sea level the pressures don't equalize as engineered and the ink does drain out. Its sort of like dipping a straw in liquid and holding your finger over the top. For the most part as you lift the straw up and out the liquid remains in the straw, still some will drip out. This is called titration by the way and best done with glass tubes as your finger is more capable of creating a firm seal. That's why you want to use a liquid like dishwashing soap to seal the seal.

My guess on why you lost your yellow and can see no leakage is that the plug wasn't sealed fully and it leaked out into the waste pad or waste reservoir. Should you take the covers off the printer you may see a waste reservoir or pad (more like a diaper actually).

Then, there is the chip in the cartridge. Canon and most printer companies today have chips inside the cartridges that communicate ink levels. They also have an ID number so when you refill one and replace it the printer may still think it is empty. The work around is to have two sets of cartridges, replacing an old for a current so the chip changes on replacement.

So, as to why the yellow cartridge is not printing is because the printer, having the same cartridge in place, although refilled, still thinks it empty and will not eject ink. Usually there is a reset method to reset the ink usage and level memory. The best way is to remove the left side cover and you will normally find a 3volt button battery just smaller than a quarter but larger than a nickle. Some printers have two of these batteries. These batteries retain information, such as the print cartridge ID last used and the ink levels in some cases. If you do this, that is remove the battery for several minutes and then replace the battery you may need to reenter some data such as time and date if you have a Multifunction printer that can scan, copy and fax.

When you remove the covers of the printer, expect large sounding cracks as if some thing is breaking. This is from the pressure latches releasing under distress. The best way to proceed is to carefully observe any plastic pressure latches holding pieces of the covers in place and moving these latches out of the way by hand or with the aid of a small or medium screw driver. As soon as you see the battery, stop. Remove the battery, take a break and then come back and put the battery back in place. That should reset the ink ID memory. The software communicating with the printer may once again measure ink levels correctly. They usually do.

As to how this affects warranty? If you do not break anything you're okay. Some people suggest shorting out a board in the printer and then having it replaced under warranty. Normally, all printer makers just replace it they don't even look at it upon arrival. That is until you create a real history of returning printers. Then they may look at the printer. Otherwise, they get recycled.

Under some circumstances, especially with Canon, if you use a generic cartridge the printer will refuse to print using that cartridge as Canon is really stringent on using their ink and no other. If the printer suspects it has a generic non Canon cartridge it will behave as you described. You can try to remove and reinsert the batteries but that is no guarantee.

As a last resort you can log in and create a profile at:
FixYourOwnPrinter dot com and first search their database of posts of the same model printer as yours for some button sequences that can often bypass the generic cartridge isssue. This is a good web site to use and I highly recommend it if you are a regular self refiller of cartridges (who isn't these days).

Best of luck and let me know if I missed something or you need more advise.

Regards,
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