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On going problems with our model mahh5500b maytag neptune washer

We described our problem with you before of the washer not running the correct hot or cold water which was selected and also the soap dispenser was not working. We went through all the simple things of changing the hoses around in which we were told that it was probably the main control board in which we ordered and replaced. The soap dispenser works but it selector still runs the opposite water that was selected.
What next. We have had nothing but trouble with this machine and have spent $300.00 or more on it. Please help




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  • bagpiper Dec 25, 2007

    my wife won't let this machine go

  • bagpiper Dec 25, 2007

    The water pressure on both the hot and cold water are good. The problem is that you set the washer to wash hot and rinse cold doesn't happen. It runs hot all the way through. I have thought about checking the screen but if they were clogged then you would have low pressure on either one of them which isn't happening

  • bagpiper Dec 29, 2007

    I spent $9.00 to get advice on our problem As of this date of Dec.29 2007 fix ya has not come up with anything useful to our problem. I have had no response in the last few days.

  • bagpiper Dec 29, 2007

    I didn't spend $9.00 to have you tell me to buy a new washing machine How can you sell a washing machine that doesn't work properly to start with. I have to much invested to let his go. I need to know what other electrical component would be causing the problem

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Make sure to check the screens on the water connections located on the back of the washer. I have had problems before with screens that are blocked restricting the flow of water to the washing machine.They can be taken out and cleaned with A tooth brush. Low pressure on hot or cold water could change the temperature that you select. Another problem could be the fill valves that fill the washer going bad.(stuck or not opening.) They are not as expensive as control board or timer on some models.

Posted on Dec 25, 2007

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Hello, I am sorry for your lost time and money. I know you would like to fix this, but at what cost and time you are willing to put in it. You can buy a new one for what you have spent in time and money. I would sale it, and get anything back out of it you can, and go get you a new one with a warrenty. Good Luck. Farren

Posted on Dec 24, 2007

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