Question about Kodak ESP 5 Printer

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Changed color cartridge but will not reset

Printer says change color cartridge, but when I change it it still says that I need to replace the cartridge. What is wrong

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Remove the "faulty" cartridge and clean the contacts in that well with a Q-Tip swab. Do not put any type of cleaner on the swab it must be done with a dry swab. It may take more than one try.

Posted on Oct 05, 2009

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Have you lifted the protective foil off the contacts? If you have, then you'll just clean the contact with a swab.

Posted on Oct 06, 2009

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I have a dell all in one printer 944. When I turn it on it keeps sending the message, "change ink cartridge" I have changed the cartridge twice and message remains the same. Is it broken?


Are you using Dell Series 5 ink cartridges?

Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message, please read bleow.

Black cartridge = black side(left side) Color cartridge = Color side(right side)

Photo Cartridge = Black side(left side) Color cartridge = Color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.


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I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


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Are you using Dell Series 5 ink cartridges? Dell Series 5 ink cartridges have a cartridge that cannot be reset.

Article on refilling Dell ink cartridges

It's possible to get a bad Dell Series 5 ink cartridge. Return to place of purchase for a replacement.


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"Check color cartridge" error message


Try resetting the printer to factory defauts. Hold down the # and 6 buttons. Pull out the power cable while holding these buttons down. Keep your fingers on these buttons and put back the power cable. It should now show (full/partial reset). Follow the prompts and setup all your original features. If this fails then you might have a hardware problem.(Carriage assembly or Cartridge Holder)



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Normal 0 Could have a corrupt driver.
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Hi Glesam,
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Replaced toner but keeps saying replace supply using black only


This happens occasionally with after-market (refurbished) cartridges. Sometimes the people rebuilding the cartridges forget to replace the microchip on the cartridge that resets the copy counter. Most reputable re-manufacturers will send you a replacement cartridge if this happens.

It could also be a carousel alignment or sensor issue inside the printer - if this is the case you will have to call HP for service.

Whatever you do, make sure you do not try to manually rotate the carousel to change out the different cartridges - each time you want to change a specific color, close up the printer first and then press the carousel rotate button that's directly under the ready light, keep pressing until the display says that it's rotating to the color you want, then open and change that color, repeat for each additional color.

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