Question about Hampton Bay 54 In. Flemish Pewter Ceiling Fan with Heater

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Remote Control Problem

Our remote control indicates that the fan is off when the fan is actually operating. The only way we can get the fan to turn off is if we turn it off at the swithch, fan and light both. We've replaced the batteries in the remote but the fan still won't turn off or change speeds.

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Re: Remote Control Problem

You have dip switches in the remote control and in the receiver . They are probaby not set the same.You'll have to open the canopy at the ceiling to check the receiver. Hope this helps

Posted on Feb 15, 2009

Re: Remote Control Problem

You have a ground somewhere ... check the wiring. Most likely the ground shorted the signal sender.

Posted on Oct 03, 2008

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Re: Remote Control Problem

I had this problem. One day everything worked. The next day the fan ran at 1 speed and the remote didn't turn on the light, change fan speed, nothing. I changed batteries on the remote - no good. As you should know, the dip switches on the remote and on the fan have to match - which makes the remote and the fan on the same radio frequency so they can talk to each other. (They let you change radio frequency so that you don't control a similar fan down the hall as well as the one in the room that you intended to control.) Anyway, come to find out from the fan guy at Home Depot that sometime the dip switches on the fan "fall" out of place leaving the remote unable to talk to the fan. Sounded crazy, but sure enough one of the dip switches on the fan wasn't tightly in place. Once all the dip switches were tightly in place (with the fan dip switches matching the remote dip switches) everything ran fine. To change the dip switches on my fan that meant uninstalling the fan from the ceiling and taking the big top cover off to expose the dip switches.
My fan: Hampton Bay 54 In. Brushed Steel with Remote Model 55295

Posted on Sep 17, 2008

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